Recent Why SERVPRO Posts

Safe, Effective Mold Removal for Raleigh Property Owners

8/4/2023 (Permalink)

SERVPRO provides controlled mold demolition and remediation in Raleigh. If you have mold, contact us!

Call SERVPRO® for Mold Cleanup and Remediation

Whether you live or work in Raleigh, you never want to have mold hindering your interior. Failing to address and safely clean areas with suspected microbial growth can create costly damage and possible hazards. Hiring SERVPRO® ensures you get the prompt, reliable cleanup, and remediation you need to bring your home or business back to pre-damage condition. Once finished with your project, your interior will get the Certified: SERVPRO Cleaned seal of approval. 

From sightseeing and dining to family activities, there is plenty in the area to enjoy. If you are experiencing musty odors or mold Damage in Raleigh, SERVPRO is available 24/7 with proven methods and training to get the job done right the first time. As we are working on your remediation, you can check out some of the local hotspots, such as:

  • North Carolina Museum of Natural Science: As the largest natural history museum
  • Located in the Southeast, the North Carolina Museum of Natural Science features unprecedented special exhibits and hands-on educational opportunities. See live animals, take in the wonder of whale skeletons, and learn all about dinosaurs, all while spending time with the family.
  • Pullen Park: This is the perfect area to enjoy nature and the serene sounds of water while getting lost in a book or having a picnic with friends. There is a park café on the grounds where you can grab concessions like pizza, snacks, and beverages. Many people come here during their lunch break on a nice day, or couples take a walk while waiting for nearby dinner reservations or entertainment. 
  • Clouds Brewing: Located in the Glenwood South neighborhood, this restaurant/bar features a fun atmosphere and excellent service. There is also outdoor seating if you want to people-watch over some of the top brews and appetizers on the menu. 

Contact SERVPRO of Cary/Morrisville/Apex if you suspect issues with mold development in your home or business. We are available 24/7 for Raleigh area customers – so call us at (919) 615-1160 or request help online at your earliest convenience.

The Purpose of Raleigh Mold Damage Remediation

4/5/2023 (Permalink)

Mold damage in your Raleigh home is an issue that has to be dealt with quickly. Contact SERVPRO 24/7 for remediation and mitigation services.

Understanding Mold Damage Removal Solutions

With more than 40 inches of rainfall each year and a population rapidly reaching half a million, Wake County structures in Raleigh are susceptible to mold development and damage. The longer this situation goes unchallenged with remediation strategies, the more widespread and destructive it can become. Mold is an overwhelming presence in damp environments, impacting: 

  • Structure
  • Contents
  • Soft Materials

Raleigh mold damage is more common than many homeowners might think. More than this, mold and microbial threats can permanently impact the structure. Our SERVPRO professionals respond quickly with remediation and recovery solutions aimed at hosting materials and developing colonies. The greater the area affected by humid conditions or water damage, the more widespread and overwhelming the spread of mold organisms becomes. 

What is Mold Damage Remediation?

When microbial growth becomes a concern in your home, remediation is the solution that can help. Unlike broad claims to remove all mold spores from a structure, which is impossible, SERVPRO targets active mold colonies and organisms causing a threat to your residence. Without the moist conditions and damp pockets, naturally occurring mold spores do not cause issues for a home. Only when these spores are allowed to interact with organic matter in moist conditions is action necessary. 

Trained and Certified Technicians 

DIY mold remediation and cleanup seem cost-efficient and straightforward, but there is more to recovering a mold-damaged home than many realize. Failure to address all developing colonies can leave your residence continually contending with recurrences. Several industry niches are involved to sufficiently resolve the present mold, the causes of colonization, and the effects on the household. We have professionals for:

  • AMRT – Applied Microbial Remediation
  • ASD – Applied Structural Drying
  • WRT – Water Restoration
  • CDS – Commercial Drying
  • OCT – Odor Control

How Does Mold Damage Remediation Work?

While mold remediation and removal might describe different approaches, remediation hinges significantly on the ability of SERVPRO professionals to eliminate active colonies. This is achieved through multiple methods and focuses, which can be selected based on the degree of damage and the type of material hosting the colonies. Options include: 

  • Surface Treatment
  • Sanding
  • Media/Dry Ice Blasting
  • Controlled Demolition

Removing the Malodors

Volatile organic compounds created by a growing mold colony spread throughout the affected area of a residence. A defining trait of these compounds is their harsh, musty odor. While many homeowners can be grateful for this recognizable smell when needing to identify or speculate on the presence of mold damage, removing it can be a substantial obstacle. While counteractant products like beads and granules combined with surface cleaning can reduce odor severity, neutralization often falls to a combination of thermal/ULV fogging and hydroxyl generators. 

Mold Prevention with Damage Repairs 

Many remediation solutions cannot be fully completed until repairs, and reconstruction efforts have occurred. Not only does build-back need to happen to resolve structural vulnerabilities that allow moist conditions in the house, but materials are often requiring replacement. As full-service contractors, we can inspect areas like a leaking roof and temporarily board up these openings until we can complete the full reconstruction when inside cleanup and recovery near their end. 

For some households, Raleigh mold damage incidents are unavoidable. Groundwater or water leaks can create the ideal conditions for microbial development, and these colonies will spread through the structure until actions stop this progress. With experienced AMRT-Certified professionals ready to mobilize quickly at the first notice of loss, SERVPRO of Cary / Morrisville / Apex is a trusted name throughout Wake County to help. Call now at (919) 615-1160.

Need Mold Damage Remediation in Raleigh – Call SERVPRO

12/4/2022 (Permalink)

Whether the patch of mold is large or small, team SERVPRO can help. Contact us for knowledgeable technicians and the necessary equipment to help.

SERVPRO provides Mold Damage Inspections and Remediation in Raleigh

The robust and musty mold odor is never welcome in Raleigh homes and businesses. Many consumers only realize they have a water leak or moisture issue once they notice this odor. Mold spores are everywhere, and a mold colony can begin growing in as little as twenty-four hours after surfaces are exposed to moisture in warm conditions with lots of organic food sources available.

SERVPRO provides mold damage inspections and removal services in Raleigh and surrounding areas. As long as there is a moisture source, mold will continue to grow, damaging contents and structures in your home or business. The strong, musty odor will persist without proper cleaning, removal, and drying.

Our IICRC-certified mold technicians arrive onsite within four hours of your call to inspect the mold infestation and propose the best approach for removal. If there is a persistent moisture issue, we can help with repairs to plumbing and other conditions causing moisture in the area of the mold colony.

Large infestations must be contained to avoid spreading mold particles and spores to other areas of the building. We install containment barriers, create negative pressure rooms, and bag all materials in place before removing them for disposal. Once the site has been cleaned and disinfected and the moisture source removed, SERVPRO can coordinate our extensive building services team to make repairs.

Repairs and restoration of damaged structures, including drywall, plumbing, electrical, and flooring, along with many additional building services, are available to assist our clients in bringing their premises back to full functionality.

SERVPRO provides the following mold-related services to our clients in the area:

  • Mold inspections, remediation, and removal
  • Attic mold removal
  • Black mold damage removal

Call SERVPRO of Cary / Morrisville / Apex for mold damage restoration services. We provide service to Raleigh and nearby areas. We can help 24/7. Call (919) 615-1160.

Benefits of SERVPRO Rapid Mold Remediation Action in Raleigh

8/2/2022 (Permalink)

Mold remediation for your home is no DIY project. Call SERVPRO for fast and immediate service.

SERVPRO Provides Rapid Response Mold Remediation Services in Raleigh

Residents of Raleigh sometimes notice the pungent, musty odor of mold in their homes. They avoid dealing with the issue, believing that it will dissipate and cause little problem for them. Once mold settles in, especially if there is a moisture or high humidity source, the mold colony will continue to expand and penetrate porous materials like fabrics and even structural components of their homes. The odor becomes more prevalent and noticeable in all areas of the house.

SERVPRO believes a rapid response to mold infestations and applying mold remediation techniques in Raleigh homes are important. Taking action immediately and removing mold-infested materials, contents and structure can avoid more expensive mold removal efforts if the mold colony is allowed to grow and thrive in your home.

SERVPRO responds within four hours of your call to inspect the mold infestation and identify the source of moisture. Depending on the size of the infestation, state law may require specific inspection and documentation protocols to be followed. We can provide advice concerning this process and help you with the mold remediation process. Our mold remediation technicians establish barriers to the rest of the home and negative pressure rooms to avoid the distribution of mold spores to other areas of the house.

Early detection of mold colonies, inspection, and removal significantly reduces the total effort, the cost, state-mandated documentation protocols, and inconvenience to your family. Identification of the moisture source and removal also helps prevent additional occurrences of mold. SERVPRO can assist homeowners and businesses dealing with mold infestations and provides the following services:

  • Mold inspections, remediation, and removal
  • Attic mold removal
  • Bathroom mold removal

Call SERVPRO of Cary / Morrisville / Apex for mold remediation services. We cover Raleigh and nearby areas. We can help 24/7. Call (919) 615-1160.

Preventing Raleigh Home Damage with Mold Remediation

4/1/2022 (Permalink)

Moisture encourages mold growth in damp, hot Raleigh attics. SERVPRO can remediate the damage, "Like it never even happened."

SERVPRO Tools Thoroughly Clean Mold-Damaged Raleigh Homes

Mold is one of the most common residential disaster concerns. Some estimates put the number of homes affected by these microbes at 70 percent. So long as a home harbors a humid space with adequate temperatures and ample organic material, mold can continue to thrive and potentially create health effects for property occupants.

SERVPRO mold remediation services halt Raleigh home mold concerns with 24-hour availability and effective mitigation tools operated by trained technicians. SERVPRO-certified professionals follow Institute of Inspection, Cleaning and Restoration Certification (IICRC) best practices for handling residential mold concerns.

SERVPRO's repertoire of mold remediation tools

One of the key elements to successfully remediating mold in a given home, especially in hard-to-reach areas like wall and ceiling cavities, is having the right tools. SERVPRO professionals can:

  • Remove unsalvageable debris and dry spore clusters with personal protective equipment (PPE)
  • Use duct, window, and doorway-sealing procedures to minimize the potential for mold to spread to other rooms. HEPA-filter air scrubbers can also be used to reduce local air pressure, making it more difficult for spores to become airborne and migrate to other areas of the home
  • Remediate relative humidity and moisture on surfaces with extraction equipment, including carpet wands and truck-mounted units. Air movers and dehumidifiers work together after extraction finishes to dry the space. Mold growth is effectively halted when moisture levels are kept below 40 to 50 percent.
  • Perform odor control for surfaces after mold spores have been remediated to pre-contamination levels with the help of ultra-low volume (ULV) foggers, which use water- and solvent-based solutions to remediate mold-related odors at the particle level.

Homeowners can call (919) 615-1160 for assistance from SERVPRO of South Cary / Apex. We're Faster To Any Size Disaster and can respond 24 hours a day.

Three Focal Points of Efficient Water Mitigation in Raleigh Homes

3/1/2022 (Permalink)

SERVPRO can rig specialized devices to dry water from floors in Raleigh homes. We mitigate the water damage.

Thorough water mitigation services target specific issues in Raleigh properties

The arrival of our experienced professionals happening quickly can ensure that vital mitigation services get started when they should. Emergency services often play the biggest part and ensure that later restoration is as efficient as possible by resolving immediate pressing issues with the property early. This process typically focuses on three areas.

Structural and Utility Repairs

We quickly respond to a water damaged Raleigh property and determine whether structural repairs and controlled demolition will be necessary. We must also consider the need for plumbing repairs when leaks or pipe breaks cause damage to the house. Because we have a contractor license, we can perform necessary repairs seamlessly during the mitigation process to start restoration as soon as possible.

Removing Standing Water

Yet another critical aspect of the mitigation process is removing any standing water found in the house. Between structural cavities and open areas of the property, standing water is one of the major concerns for saturation and structural degradation. We have a combination of extractor tools to overcome these pooling effects where they exist.

Clearing At-Risk Contents

Many homeowners would suggest that their personal belongings and valuables are as important as the house itself. With this in mind, it is our priority to provide efficient solutions for content management when we arrive at damaged properties. We can relocate or clean up impacted items, which can help with:

  • Prevent deterioration
  • Make cleanup easier
  • Avoid costlier mold damages

There are many steps to mitigate water damage in homes and businesses throughout the greater Raleigh area, so our professionals need to move quickly when disasters strike. We have teams ready 24 seven to mobilize with our green fleet to reach compromised structures fast after water damage events. Our SERVPRO of South Cary / Apex team is prepared to help now at (919) 615-1160.

How Are Needed Mold Damage Repairs Identified in Raleigh Homes?

2/6/2022 (Permalink)

Mold damage in your home is an issue that has to be dealt with quickly. Contact SERVPRO 24/7 for remediation and mitigation services.

Our experienced remediators work to manage microbial threats fast in Raleigh properties. 

A mold organism spreading in moist conditions within a house can be widely destructive. Many types of materials can serve as hosts for active colonies, providing a food source until the material is degraded to the point it is no longer salvageable or cleanable. While many structural elements and contents can fall into this category, several affected areas include:

  • Drywall
  • Fabrics
  • Upholstery
  • Cardboard
  • Wood

Clearing Surface Mold Damage if Possible

One of the main methods of mold remediation in Raleigh homes is surface cleaning and treatments. In the earliest stages of mold development, it is still possible to treat an organism on the surface before greater penetration and threats exist. With a collection of antimicrobial and biocide products that can destroy mold colonies on contact, this is a highly effective mold removal tactic if further seating and penetration have not yet occurred. 

Controlled Demolition for Damaged Materials

Because many severe mold damage situations ultimately require some level of controlled demolition, experienced professionals that perform these actions from our roster can protect the remaining structure as much as possible and limit the need for build-back and reconstruction however they can.

Experienced Contractors for Reconstruction

One of the clear advantages of choosing SERVPRO to help after mold damage is our knowledge and general contractor license. The expertise of these professionals allows a fast transition between the remediation process and the build-back needed. With years of experience and training in these fields, we can quickly rebuild from the controlled demolition points and rapidly make these situations "Like it never even happened." 

Mold can be an underappreciated concern for area homes, especially those battling poor circulation and ventilation. Our SERVPRO of South Cary / Apex team has experienced AMRT-Certified technicians ready 24/7 to help clean up and restore the damage that mold colonies can do. Give our team a call today at (919) 615-1160.

Is it Safe for Property Owners to Perform Mold Remediation in Raleigh Homes Themselves?

12/20/2021 (Permalink)

We have innovative products at our disposal that can assist us in remediating your home's mold damage.

It is Better to Hire a Restoration Company like SERVPRO to Perform Mold Remediation in Raleigh

Mold can occur outdoors indoors in areas with moisture such as basements, behind drywall, attics, and under carpets. It also quickly proliferates on ceiling tiles and wooden items and wallpaper, upholstery, and insulating materials. Delaying remediation can cause health issues for you and your family. When you contact professional restorers like SERVPRO, we can help prevent this problem from worsening.

If mold remediation in your Raleigh home is not done quickly enough, the mold might spread to other locations where there is moisture. SERVPRO technicians quickly respond because we know how fast mold can develop and the health effects it can cause. We start by performing a systemic inspection to determine the extent of mold damage in your property. We rate mold contamination based on the size of the affected area. Our SERVPRO team of highly trained restorers can use thermal imaging cameras to check for moisture in areas that can be costly to repair, such as the duct line. We choose the equipment because: 

  • It does not damage the building. 
  • It allows us to inspect more places in a shorter amount of time 
  • It allows us to examine hard-to-reach regions

We have innovative products at our disposal that can assist us in remediating mold from the damaged region. Our SERVPRO team of technicians can use vanquish, a disinfectant that kills fungal and bacterial spores. We also use drying technology to decontaminate and dry the affected areas within a short time, ensuring the least disruption to your home. Our expertise allows us to return the areas that mold has affected to their usual condition cost-effectively. 

Do not expose your family to mold damage. Contact SERVPRO of South Cary / Apex for the effective mold remediation to make it "Like it never even happened." Our helpline is (919) 615-1160.

How Can Homeowners Perform Stormwater Removal in Raleigh?

12/13/2021 (Permalink)

Floods can cause substantial damage to your home within 24 to 72 hours. SERVPRO is always available to handle your storm damage restoration.

To Perform Stormwater Removal in Your Raleigh Home, Contact Certified Restorers Like SERVPRO Immediately

Stormwater can inflict substantial damage to your home within 24 to 72 hours. Warping of your timber floor, electrical risks, and lingering odors are all possibilities. It is essential to call SERVPRO right away to repair your home.

Property owners may be motivated to perform stormwater removal in their Raleigh homes themselves to avoid spending on professional services. However, without the necessary expertise, and advanced equipment and tools, that move may lead to more damage than expected, including but not limited to:

  • Compromised structural integrity
  • Mold growth
  • Contaminated drinking water
  • Depreciated home value
  • Compromised structural integrity

Moisture in your flooded house can cause wood to rot and weaken its ability to hold up your home's weight. Our SERVPRO water restoration technicians (WRT) can dry affected surfaces thoroughly through ventilation and dehumidification.

Mold growth 

Mold releases harmful spores, which can cause health issues. Our SERVPRO professionals have a variety of chemicals that can remediate mold effectively and safely. For instance, we can use vanquish, a disinfectant that kills 99 percent of the germs it contacts. We can dry your home thoroughly to prevent mold infestation.

Depreciated home value

A flood can make your home less valuable by creating hazardous living conditions. Our SERVPRO team can reduce the loss by properly cleaning and drying out your home. Our specialists can use an indirect fired furnace to dry the affected building materials, based on the scope of the water damage. A heat exchanger is used in the apparatus. It warms the dry outside air before introducing it into the drying zone. The equipment absorbs the water that has evaporated from moist items, raising the air's humidity ratio.

Do not allow storm damage to affect your ability to enjoy your home's comfort. Contact SERVPRO of South Cary / Apex at (919) 615-1160 for efficient restoration services. We can make the storm damage seem, "Like it never even happened."

Who Can I Call If I Need Mold Specialists in Cary?

10/10/2021 (Permalink)

Finding mold on your property is not a situation where you can delay. Call our mold damage remediation team to assess and restore.

SERVPRO Can Offer you a Mold Inspection in Cary

Different species of fungi exist all over, but they mainly stay outdoors. However, black mold developing inside your home can occur if it has an organic food source, elevated moisture levels, the right temperature, and the right amount of time. Therefore, the most common place to find a fungus inside your building is anywhere that has a small leak. If a small amount of moisture leaks into your structure, the problem could go unnoticed until a fungus forms. 

A good portion of mold damage in Cary develops from a slow leak in an area that people do not look at every day. For instance, if there is a small leak in the sink drain in your bathroom's vanity, you might not notice the moisture. But, fungi could be growing in the very back corners of your vanity, and then it could spread to other parts of your home.

Whenever our SERVPRO technicians get called out to a mold damage project, we start by fixing the source of the moisture leak. Our highly trained team can provide fast 24/7 service. We can utilize the industry's most advanced technology to help you with the following:

  • Bathroom Mold Remediation
  • Attic Mold Remediation
  • Black Mold Damage Repairs
  • Water Damage Repairs
  • Mold Inspections

After we figure out where the water is entering your structure, we can then determine where the fungi spread. Once we figure out where the contaminated area is, we can then seal off the affected regions. Next, we can set up an air scrubber and attach it to the sealed chamber to cause negative air pressure that can cleanse the air of spores. Then, we can remove your vanity, drywall, and other materials that contain black mold.

Since mold can cause health effects, call SERVPRO of South Cary / Apex if you ever think you see it at (919) 615-1160.

Mold Remediation Planning in Raleigh Properties Depend Only On The Visible Signs?

6/1/2021 (Permalink)

Mold spreads quickly when the conditions are right. Contact SERVPRO to investigate the cause and remediate the damage on your property.

SERVPRO Performs Mold Inspection to Reveal the True Extent of Infestation in Raleigh Homes

After discovering mold in your Raleigh house, it is possible to underestimate the true extent of the infestation. For example, one of the early signs that might prompt you to seek bathroom mold removal is staining along tile grout lines. However, if you focus on the surfaces, you can overlook a significant underlying problem.

Mold remediation in Raleigh homes should address visible and invisible problems since the hidden mold can cause health effects. For the tiled surfaces, controlled demolition like the one done by SERVPRO helps remove tiles which can be a barrier to reaching the underlying materials in-wall or floor cavities. Without access, it is impossible to carry out the necessary renovation work.

Renovation in the case of mold takes various steps, including:

  • Mold inspection 
  • Mold removal
  • Black mold damage repairs

Before SERVPRO embarks on mold remediation in your property, we perform some inspections to determine the true extent of the problem. Since we cannot drill holes or demolish tiles haphazardly, we opt for non-invasive inspection approaches. For instance, using thermal cameras, we can find out whether there is trapped moisture in the wall cavities. 

On identifying the problem areas, our SERVPRO technicians look for ways to perform the renovation seamlessly. We start with preparation processes such as deconstruction before embarking on the actual remediation, whereby we remove the moldy or wet wall fillings. We also dry surfaces and apply antifungal agents to prevent further growth. Rebuilding the wall or floor surface helps eliminate the problem, “Like it never even happened.”

SERVPRO of South Cary / Apex has extensive experience handling mold remediation. Call us at (919) 615-1160 for convenient renovation, restoring its preloss state.

Have you Ever Needed Water Damage Repair in Raleigh?

5/3/2021 (Permalink)

You can rely upon the professionals of SERVPRO completely for fast and effective water cleanup.

SERVPRO Can Help With Cleaning up After a Sewer Backup in Raleigh

Raleigh, North Carolina, is the state's capital, known as the "City of Oaks." The town gets its nickname from the many oak trees that line the downtown part of the city. 

The town itself has a population of close to half a million people, and it's part of the Research Triangle region that is home to around 2 million. The triangle encompasses Raleigh, Chapel Hill and Durham, which houses four large universities. North Carolina State University (NC State) is in Raleigh, Duke University, and North Carolina Central University are in Durham. The University of North Carolina at Chapel Hill is also in the triangle.

Free Things to do in the Raleigh Area

Since the city was established in 1792, it offers a vast amount of history. Along with visiting museums and learning about history, there are the following fun things to do free of charge:

  • Ann and Jim Goodnight Museum Park at North Carolina Museum of Art: In this park, people can walk, cycle, or jog on the many trails and pathways. The 164-acre park gives people the chance to traverse through natural areas and enjoy several commissioned works of art.
  • African American Cultural Center: The center's main goal is to promote appreciation and awareness of everything African American. The center contains an African American Library where visitors can read materials on site. The center also has a Cultural art gallery where people can see the works of prominent African and African American artists.
  • JC Raulston Arboretum at North Carolina State University: This plant collection is internationally recognized as one of the best tree and shrub collections. The garden contains over 6,000 different plant species from across the world. The nursery also includes several themed gardens where people can walk through and enjoy the extension plant collection.
  • Buckhorn Disc Golf Course: This course was established in 2001, and now it is known as one of the most challenging disc golf courses in the area. The course will test the players' accuracy with many out-of-bounds areas, tight fairways, and water hazards on six holes.
  • Bass Lake Park: This park is open year-round every day from 8 a.m. to sunset. The park features a hiking trail, free bank fishing, a wildlife observation platform, and the option to rent canoes and Jon boats.

SERVPRO Can Help You With Sewage Cleanup in Raleigh

Sometimes after age, the seals on a toilet will become worn, and water will leak into the toilet, causing the water to keep turning on to fill the bowl. If your toilet gets clogged and this occurs, you could wake up in the morning to a major mess that requires extensive water cleanup.

Luckily for you, SERVPRO has the industry's best equipment and a highly trained team that can conduct the following services:

  • Emergency Services Water Damage
  • Water Clean Up
  • Water Removal Services
  • Water Damage Repairs
  • Basement Flooding Cleanup
  • Sewage Cleanup

Whenever we conduct water damage remediation, we first check the source of the water. If the source is a backed-up toilet, we take extra precautions since the water most likely contains harmful bacteria, parasites, and viruses.

If you ever notice wet floors after your toilets clogs and leaks all night, call SERVPRO of South Cary / Apex at (919) 615-1160.

A House Fire Clean Up Job in Raleigh is Made Easier by a Team of Fire Restoration Technicians

4/2/2021 (Permalink)

You can depend on our SERVPRO teams to cleanup and restore your property and personal belongings after a fire takes place.

SERVPRO Helps Raleigh Homeowners Face Fire and Smoke Damage

Raleigh, the “City of Oaks,” is growing quickly and continues to be attractive to those wishing to live in the Research Triangle. Despite the prevalence of technology and innovation businesses, the city retains its historical nature in its homes and visible landmarks. Some of the challenges of older homes may include electrical issues that could spark a home fire and threaten the structure itself as well as your belongings.

In Raleigh, SERVPRO is ready to provide fire cleanup services to its residents, whether the home is new or old. The downtown area houses many historic buildings, including the City Market and the Fayetteville Street area, where financial institutions coexist with museums and government buildings. When water and fire damage happens in this sector, our team is aware that hardwood restoration and specialty drying services may be needed. The same can also be said for Inside the Beltline neighborhoods dating back before World War II.

The needs of Midtown Raleigh homes with fire and smoke damage may be very different given the new construction in this community. Just north of the beltline, buildings are more recent and boast more modern materials when compared to traditional downtown structures. In contrast, North Raleigh is a mix of established communities with the growth of newer subdivisions. Regardless of the age of a home, fire and smoke damage can be highly detrimental if left unattended. For the best protection, call a service like SERVPRO. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and up-to-date in the fire restoration industry's latest techniques.

What Does Smoke Remediation Mean?

When our SERVPRO clients think of fire restoration, they do not always know what it involves. More often than not, the process includes water restoration services following firefighters' efforts to extinguish the flames. When you walk into your home and find sludge, wet flooring, and layers of soot on every surface, you may not know where to start, but our team has the expertise to guide you through it.

When we work at a fire-damaged home, we try to save your contents as much as possible. Generally speaking, restoration is less costly than replacing your things, and we rely on various methods to salvage them when we can. 

Some of those methods include-

  • Wet cleaning- This method uses water to clean the surface and may include potent cleaning agents depending on the item. In the process, we saturate the surface and remove heavy residue.
  • Abrasive cleaning – As its name implies, the cleaners are abrasive and powerful. They are often applied with agitators and other mechanical devices to loosen up the residue and remove it. We make sure to pre-test each surface to ensure the cleaning agent won’t cause unnecessary damage.
  • Spray and wipe- Light residue can be cleaned by spraying a cleaning solution and wiping it down with a clean wipe. This method helps us protect surfaces that could suffer under complete saturation and those where our technician needs to control the sprayed amount.

Whether you live in a historic home or a new development, you run the risk of fire and smoke damage in your home. Call SERVPRO of South Cary/Apex at (919) 615-1160 and let our expert staff work for you and your home when you need it most.

Is Mold Hiding in Your Raleigh Home?

2/15/2021 (Permalink)

Mold in your home is not healthy. Call the professionals of SERVPRO to give you the mold remediation services to have your home safe again.

SERVPRO can help you address mold damage in your Raleigh home

Homeowners should not let their guard down as far as mold is concerned. Close attention to leaks or excess humidity can make the difference between a slight threat and the widespread presence of mold in your home. Sealing windows and doors and making sure attics and basements are in good shape is essential to prevent significant problems.

If you find mold damage in your Raleigh home, reach out to SERVPRO as soon as possible. Our team is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and we carry our expertise to your home as soon as we arrive. 

Our technicians employ detection equipment and techniques to identify mold hiding under flooring, behind wallpaper, or in rarely used spaces. Some of the equipment you may see us use includes-

  • State of the art moisture-meters
  • Industrial grade dehumidifiers and air movers
  • HEPA vacuums

Our goal is to eliminate the mold and the risk factors that encourage its growth. With our help, you can mitigate your loss and promote a healthier environment in your home. SERVPRO of South Cary/Apex is available to you around the clock by calling (919) 615-1160. Welcome us into your home and make mold a thing of the past.

Can Water Damage to a Basement in a Raleigh Home Affect Other Rooms?

2/4/2021 (Permalink)

Water damage is no DIY project. Call the pros at SERVPRO and let their technicians handle the job for you.

Water damage in the foundation of a Raleigh house can have consequences throughout the whole home.

Raleigh, also known as the "City of Oaks," is considered one of the fastest-growing communities in the U.S. It owes its name to Sir Walter Raleigh, an English gentleman of the Elizabethan era. Along with Durham and Chapel Hill, the city is pivotal to the Research Triangle and home to North Carolina State University. Its metropolitan area reaches across Durham and Wake County and houses nearly 1.5 million people.

In 1788 Raleigh was established as the state capital and was incorporated four years later. Its location away from the coast was chosen intentionally. It is considered one of the earliest examples of a planned city, set up as a grid with the State Capitol at its center. Although its economy was deeply affected by the American Civil War, no significant battles were fought in Raleigh. Years later, the Research Triangle Park yielded significant employment opportunities and set the stage for continued growth.

Like much of the United States, Raleigh has had its ups and downs throughout history, but in recent years the city has been recognized as one of the best places to conduct business and to live. Financial services, telecommunications, and pharmaceuticals are among the top industries, but biotech and textiles also play a prominent role in its economic landscape. Technology and IT, and advanced manufacturing are also present, fed by a well-educated cadre of people, typically associated with the academic institutions in the area.

The Performing Arts in Raleigh

Raleigh's weather makes its venues usable virtually year-round, and a vibrant artistic community continues to flourish. The city is home to some of the most famous professional arts organizations in the state, most notably the North Carolina Symphony and the Opera Company of North Carolina. Numerous performing arts spaces offer programming, as do those located within the colleges and universities in the area. Some of the most famous landmarks include-

  • Coastal Credit Union Music Park at Walnut Creek
  • Duke Energy Center for the Performing Arts
  • Red Hat Amphitheater
  • Dorton Arena

As expected, museums and art galleries also grace Raleigh's streets, including the North Carolina Museum of Art, Art Space, and Visual Art Exchange. Diversity of thought and culture throughout the city makes it ideal for exploring and learning for all its residents.

Upkeep of Raleigh Homes

Many homes in Raleigh are spacious and enjoy bonus rooms and basements. Naturally, water events occur, including leaks and plumbing mishaps. When this happens, your basement may capture water creating the need for water extraction services. At SERVPRO, we have the necessary equipment and expertise to arrive into your home and extract excess moisture and humidity. Among the tools you may see, you can find

  • Submersible pumps
  • Truck-mounted pumps
  • Air circulators
  • Injecti-dry technology

Regardless of your specific circumstances, SERVPRO of South Cary/Apex has the know-how necessary to restore your home and prevent unfortunate consequences. Do yourself a favor and call us at (919) 615-1160 as soon as you detect the issue. With our help, our home will be in top shape in no time. 

Mindfulness Meditation in Raleigh

12/4/2020 (Permalink)

You can meditate and contemplate the great job of Mold Remediation being done by SERVPRO at your Raleigh home

Helping Raleigh Residents Reduce Stress

On December 7th, Charles A. Francis is hosting an online Mindfulness Meditation group. The session begins at 7:00 pm. Charles has designed this to be useful to those experienced in meditation as well as friendly to a person trying mindful meditation for the first time. This makes the session an ideal time for families to try a new activity in this stressful time.

Charles begins with a discussion of Mindfulness Meditation and how it can be useful to everyone, regardless of their job, background, or economic situation. Then, he teaches new participants the basics while helping more experienced attendees advance

Details for Attending the Session

There is no fee to attend and there is no restriction on the number of people who wish to participate. All virtual attendees must be respectful of others in the topic discussion or will be asked to leave the session. Anyone continuing to disrupt the session will be blocked.

When it comes to mold removal companies, Raleigh residents need trained professionals. That is why SERVPRO of South Cary / Apex should be your first call. Contact us today at (919) 615-1160 to begin removal or to schedule an inspection.

Is Professional Restoration Necessary for All Disasters In Raleigh?

8/7/2020 (Permalink)

Disasters can strike quickly, but our SERVPRO of South Cary / Apex team can respond fast to help

Hazardous Conditions Can Develop Rapidly After A Disaster In Raleigh

Hazardous conditions can develop rapidly after disasters strike Raleigh homes, making it wise to trust the experience and cutting-edge equipment of professional restorers.

From Cary to Raleigh, we have helped many of our friends and neighbors through the challenging experiences the disasters like fire and water losses can present. Even homes and businesses damaged by hurricanes over the past decade have benefited from the prompt response and expertise of our SERVPRO team. With a full-service general contracting division of our roster, we can offer a comprehensive solution for restoration and recovery, beginning with emergency services and repairs through mitigation and build back. Our commitment to our customers has helped to elevate our reputation in the area to be considered among the top franchises in the country, along with many of our sister franchises within our large loss recovery network.


One of the primary callouts that our team receives throughout the year our water loss incidents. The frequency that these situations occur in Raleigh and surrounding areas has encouraged our professionals to leave trailers and production vehicles stocked with our recovery tools to provide a fast rollout when disasters strike. This preparedness ensures that we reach your home within hours of the first notice of loss in most situations so that mitigation Efforts can begin as soon as possible.

Protecting Your Belongings After a Water Loss

Your personal belongings often suffer the worst from water loss incidents because you cannot remove these items from the damaged areas quickly enough during an emergency. Part of the mitigation and emergency services that our SERVPRO team provides Raleigh homes and businesses focuses on protecting your personal belongings, possessions, and other vital items that could be in the path of migrating loss effects. We have multiple solutions for preserving these belongings. In some situations, relocation on-site can be sufficient, while in others, we must remove the items altogether and provide focused cleaning and restoration at our facility.

Extraction and Drying Solutions

The management of standing water and the drying of your Raleigh home is critical in returning the property to its preloss condition. Drying is ineffective until standing water and surface moisture concerns have been appropriately addressed with extraction tools. While air movers and dehumidifiers can be capable for evaporative drying solutions, water removal must first take place with numerous pieces of equipment in our inventory, including:

    •    Submersible Pumps
    •    Wet Vacuums
    •    Carpet Wands
    •    Light Wands
    •    Floor Mat Drying Systems


Fires are among the few emergencies where most homeowners understand that cleaning and restoration should get completed by competent and qualified restoration professionals. This is accentuated by the insurance provider's demands, given that many fire loss incidents get covered by Raleigh homeowners' insurance policies. As a preferred vendor for many of these companies, we understand their needs in the documentation and cataloging damage to ensure as few delays in starting the restoration.

What is the Pack-Out Process?

Much like water loss situations, we focus heavily on content management when our team arrives for fire restoration in Raleigh and Apex homes. Many of the damaged belongings in the path of moving fire loss effects must get removed from the house and transported to our SERVPRO facility for focus cleaning and restoration processes. In our care, damaged personal belongings can expect:

    •    Surface Cleaning
    •    Soot Removal
    •    Deodorization
    •    Drying

Mitigation and Restoration Solutions for Fire-Damaged Homes

Recovering your fire damaged property can happen in multiple stages, and much of the early tasks involve providing a safe environment for our professionals to work in. This focus allows for efforts such as air quality control with air scrubbers and hydroxyl generators as well as the removal of soot and smoke residue from walls, ceilings, and floors within your Raleigh property.


We offer a free service to area businesses called the Emergency READY Profile Plan (ERP) that can help determine the layout of structures, the location of essential elements like shutoffs and storage, and the business priorities when disasters strike. By providing our SERVPRO team with this information before emergencies occur, we can more efficiently reach your property and began administering the appropriate mitigation tactics safely.

When Do Cleaning and Restoration Occur?

It can be challenging to see your Raleigh business in disarray after a fire or water loss incident, especially if it has forced your doors closed. Cleaning and restoration are often the vital steps to get these doors open again, and this happens as soon as mitigation and other emergency services have completed. In many ways, this involves both our contractors and our restoration professionals working simultaneously.

Getting Your Business Certified: SERVPRO Cleaned

A clean and safe work environment has never been a more pressing need throughout Raleigh and other cities that we serve. Our latest defensive cleaning program (Certified: SERVPRO Cleaned) ensures that your business gets the top products, practices, and equipment available to our team to provide a sanitary space for your staff. This program focuses on surface cleaning and applying disinfection products to communal areas, heavily touched objects and spaces, and other points that could be hotspots for the transference of viral pathogens and bacterial microbes.


Substantial storm systems can have disastrous effects on Raleigh homes and businesses, especially after severe weather events like hurricanes or tropical storms. As a coastal state, North Carolina can see many damaging systems coming off the Atlantic Ocean. Despite our service area being inland, we can still experience many of the same destructive hurricanes and storm events that make landfall on our coasts.

What Steps Prevent Flooding from Getting Worse?

Acting quickly after structural damages occur, or in situations where flooding has become a widespread threat for communities, ensures that we can help Raleigh homes through damaging conditions. One of the most effective routes to prevent flooding from getting out of control is implementing extraction solutions as soon as possible. Many of these water removal tools that our professionals use includes:

    •    Submersible Pumps
    •    Trash Pumps
    •    Truck-Mount Pumps
    •    Wet Vacuums

Does SERVPRO Rebuild?

One of the distinct advantages of choosing our team over other restoration companies is the inclusion of general contracting professionals on our roster. We offer a comprehensive and full-service solution after storm losses, including full-scale build back when necessary in Raleigh homes.

Disasters can strike quickly, but our SERVPRO of South Cary / Apex team can respond fast to help. Give us a call anytime at (919) 615-1160.

What signs indicate hidden water damage at my Raleigh home?

7/24/2020 (Permalink)

Whatever the source of the water loss event, SERVPRO is equipped to help. Call us today!

Advanced Training, Experience and Equipment Help SERVPRO Identify Hidden Water Damage in Raleigh Properties 

Water intrusion into a house can lead to various forms of damage. Wet patches and surface discoloration are two visible signs that there is a problem, but there are other more subtle signs, such as your home developing a musty smell. What is even more worrying is that unaddressed damages continue to worsen, and so you may end up spending a fortune to restore your Raleigh home. Consulting water restoration companies like SERVPRO helps in faster identification and fixing of problems. 

Can professionals notice damage if there are no visible signs? 

Several factors affect the ability to detect hidden water damage in your Raleigh home, including the tools used to investigate, and the sections of the property considered. Our SERVPRO technicians check both inside and outside your house for indicators or likely causes of water damage. Some of the signs outside the house that might indicate a hidden problem include: 

  • Landscaping sloping towards the house
  • Clogged, leaking or poorly attached gutters and downspouts
  • Cracked or missing roof shingles
  • Separation or soft spots in door and window frames 

The problems noted in the house's exterior can help our technicians understand where to focus when scoping for damage. For instance, if there is a missing shingle, we focus on the ceiling or attic. In case of landscaping or downspout issues, we focus on the floor or foundation. 

What signs indicate a leak inside the house? 

  • Water rings on walls or ceiling
  • Sagging or soft spots on the floor
  • Cracking, buckling or cupping of hardwood floorboards
  • Musty smell in the air 

Although the signs may seem negligible, they might signify an ongoing problem in the plumbing systems or utilities such as the HVAC systems. Our SERVPRO technicians can probe affected areas using sophisticated tools such as thermal cameras and borescopes to identify the water intrusion's extent without tearing everything down. 

Don't let hidden moisture problems fester for long. Call SERVPRO of South Cary / Apex at (919) 615-1160 to identify and fix them. We're Faster To Any Size Disaster. 

More about Raleigh.

Does Hiring A Fire Damage Restoration Company in Raleigh Offer Any Evident Advantages?

7/12/2020 (Permalink)

Better skills and equipment can help deliver satisfactory results when restoring the fire-damaged property.

Better Training and Preparation Ensures that SERVPRO Restoration Teams Can Deliver Efficient Results in Raleigh

After fire guts your home, many people might advise you to consult a fire restoration company since engaging one lifts the burden of handling all the tiresome restoration work involved. However, you may have doubts about whether there are sufficient benefits to hiring one. When SERVPRO crews restore fire loss sites in Raleigh, property owners enjoy many gains apart from a minimized workload, including getting services from a better-prepared team.

What Unique Preparations Do Fire Damage Restoration Companies Make In Raleigh?

Unlike what you might do on your own, professional restorers do thorough preparations exceeding what basic restoration requires in anticipation of challenges, as well as to take advantage of any unique opportunities that arise. Our SERVPRO crew chiefs prepare resources such as:
    •    Adjustable or specific height ladders
    •    Floor protection
    •    Unique packing supplies
    •    Specialty cleaning tools

Preparing the resources in advance ensures minimal time wastage during restoration. For instance, if we need access to elevated sections of the property for demolition, cleaning, or refinishing purposes, we can proceed with the task immediately since we have the appropriate ladders on site. We can also limit the chances of unnecessary secondary damage such as scratches on tiles or wooden floor surfaces, especially when manipulating contents since we bring floor protection supplies.

Does professional restoration offer benefits beyond better tools?

Although having the right tools plays a crucial role during the restoration of fire damage in Raleigh, other circumstances can influence the outcome of such an exercise. The process is a combination of several procedures, including:
    •    Moisture control
    •    Odor management
    •    Mixing cleaning products
    •    Management of different materials

The proper mix of skills is as necessary as the tools used in the restoration process. Our SERVPRO crews include technicians certified in different fields, including Fire & Smoke Restoration, Carpet Cleaning, and Applied Structural Drying, among others. The crew chief assesses the strength of individual members of the team and coordinates them to ensure the best outcomes.

A skilled team takes both reactive and proactive approaches when restoring fire damage. For instance, on arrival at the loss site, technicians can set up hydroxyl generators for proactive odor management as they perform other restoration processes. Another proactive step is pre-cleaning and applying protective oil to surfaces that soot might damage permanently. Such a step ensures metallic items do not develop rust, while granite and other stone surfaces do not stain from extended exposure to smoke residues. Running dehumidifiers from the start can also help prevent moisture leftover from firefighting efforts from causing secondary damages.

Do off the shelf cleaning products need further mixing to clean fire residues?

The variety of cleaning products in the market is almost endless. However, not all products produce the right results, especially when you have other factors to consider, such as large surfaces to clean and the need to finish the process promptly. Our technicians receive regular training to update them on the active compounds that help in cleaning different types of soils found in a fire loss site. When we choose cleaning products to purchase in the market, consider more than just the brand name – we consider the active ingredients and the concentration percentages, ensuring that we get a product that works with utmost efficiency.

Apart from ready to use products, we might also need to mix different products to deal with the different soils generated during combustion. For instance, when a fire is quelled with chemical fire extinguishers, corrosive residues are left within the property. Removing such residues requires several steps, including neutralization with other active agents such as isopropyl alcohol or sodium bicarbonate before cleaning the area with regular detergent and water. Firefighting chemicals vary, so evaluation of the residues at your loss site is necessary before choosing the neutralization product.

Sometimes mixing different products can lead to chemical reactions, which produce harmful fumes that can lead to injury. For instance, when using bleach to remove stains, it is essential to avoid mixing it with anything else apart from water. Ammonia and bleach produce chlorine gas, which is harmful to the user while a combination of hydrogen peroxide, and vinegar results in corrosive peracetic acid, which can break down the materials it, is intended to clean. With assistance from SERVPRO technicians, you do not have to worry about the unintended consequences of using cleaning products.

Better skills and equipment can help deliver satisfactory results when restoring the fire-damaged property. Call SERVPRO of South Cary / Apex at (919) 615-1160 to provide a skilled crew to resolve most any damage, “Like it never even happened.”

What are the Signs of Water Damage in My Home?

6/23/2020 (Permalink)

After your home suffers water damage, you need a team of professionals to assist you with cleanup. Call SERVPRO right away! We are always available.

Call SERVPRO at the first sign of water damage to your Raleigh structure or contents to lessen the loss.

If you do not already have a regular check-up plan for your home, it is a good idea to do monthly inspections and look for the early warning signs of water loss. Things to look for are: 

  • Water stains on sheetrock
  • Sagging ceilings
  • Warped floorboards
  • A musty odor that does not diminish
  • Loose tile

Can Carpets Get Saved From Water Damage?

Putting carpet in a home is often a significant investment, and it can be gone in a flash when water damage happens in your Raleigh property if the water loss does not begin within 24 hours or contains contaminants such as sewage. 

SERVPRO technicians test the water and the fiber to determine the best restoration actions for the optimum outcome. The equipment the techs use works even to pull out deeply embedded moisture within the carpet and the pad. After they reduce the water removal down to doing "dry" passes where little to no further moisture comes up, they move on to the drying phase. 

Special techniques such as "floating" the carpet assist with drying it from the bottom up and ensures that no residual moisture remains to cause issues such as foul odors or deterioration of the carpet. Another frequently used method involves putting plastic over the wet area, known as "tenting," and directing the airflow from the drying equipment into the damp carpet. The connected dehumidification equipment captures the moisture and ports it away, resulting in progressively drier conditions inside the tent. Afterward, final touches include: 

  • Spot cleaning to remove water spots
  • Treatments for stains that may be present
  • Steam cleaning to remove any residual musty odors

SERVPRO of South Cary / Apex at (919) 615-1160 is ready 24/7 to handle any size water damage in your home. The certified technicians have extensive training to turn around the loss and restore your home to its preloss condition.

See more about Raleigh

3 Ways a Claims Inventory System Can Help Your Insurance Agent

6/11/2020 (Permalink)

A claims inventory system can help your agent process your insurance claim in a number of ways

Ways A Claims Inventory System Can Help Your Insurance Agent

When you have an insurance claim after a flood or fire at your Morrisville, NC, business, your agent may recommend a preferred restoration provider like SERVPRO. A preferred provider has a number of systems that can help the agent process your claim. One of these is a claims inventory system which can do the following:

1. Keep Track of Documentation

A claims inventory system can also help keep track of the various documentation that may be needed to process the claim by storing it in one place. This can include any scanned paperwork, lists of damaged items, photographs of the affected area, the restoration plan, and progress reports on repairs as they are completed.

2. See Regular Progress Reports

Another important benefit for your agent is the ability to see regular progress reports. This way as they process your insurance claim they can more quickly answer any questions about what the repair process is and what parts of the restoration still need to be done. Progress reports may also include more specific information about what types of damage were found, which your agent may also need to know.

3. Remote Access

The ability to have remote access to the inventory system can help your insurance agent more efficiently process your claim. Remote access means that they can get into the database from any location they might be working from, whether it’s their office, or a tablet while they visit the damaged location. This access can reduce the time it may take to find answers to any questions they may have regarding damaged items, areas, and repair progress.

A claims inventory system can help your agent process your insurance claim in a number of ways. These include keeping track of documentation, the ability to see regular progress updates on the repairs, and the ability to access the database remotely. All of these can be beneficial to your insurance agent.

Dry Climates Not Immune to Mold Growth

5/12/2020 (Permalink)

Any shingles that are cracked or missing can slowly let moisture seep in

Dry Climates Not Immune to Mold Growth

Businesses in dry, arid climates like Apex, NC, may think that mold won’t be a problem. Since mold’s main necessity for thriving is moisture, it may seem that any spores will just remain dormant. Although the outside air may be dry, that doesn’t mean inside your business doesn’t have the necessary conditions for black mold to grow.

Damage Sources
Common causes that can create an ideal mold environment include:

Roof Issues: Any shingles that are cracked or missing can slowly let moisture seep in. If there are skylights or other equipment on the roof, the seals around them can become brittle and lose their integrity. Flat roofs may also be prone to standing water, which will slowly damage the roof and allow moisture in.
Equipment: Hot water heaters, HVAC and air-conditioning units are all prone to developing condensation. If the catch-pans overfill or the units leak, this can quickly lead to mold growth if it goes unnoticed.
Plumbing: The hardware associated with sinks, toilets, and piping, in general, can deteriorate, creating the potential for steady leaks.
Spills and Flooding: While a small spill may be no big deal, if a large number of liquids are absorbed into carpeting or other porous materials and not thoroughly dried, it can lead to needing to do mold cleanup.

Quick Cleanup
Even if it isn’t visibly noticeable, black mold has a unique smell that is hard to miss. At the first signs or smell, of mold, it is vital to find the source and call a mold remediation and restoration specialist to eradicate the problem. If the conditions are right, it can take less than two days for mold to grow. The spores can colonize with days. Once that happens, the spores can spread within hours, floating in the air in your business and finding a new place to start the process.
While black mold may seem like a rare problem, the right conditions can turn it into an immediate problem wherever a business is located.

Understanding When You Need To Seek Mold Removal – and the Cost

3/29/2020 (Permalink)

Mold damage in bathroom tile in Fuquay- Varina, NC

Dealing with mold removal can be a delicate situation for any homeowner. If you believe that your home in Fuquay- Varina, NC requires mold cleanup, it's important to know how to tackle the situation. Seeking assistance from professionals is essential since they will know the best ways to deal with removing mold and can also tell you if you need black mold removal. Here are a few things to know when learning about how to spot mold, and how to deal with the removal and the cost.

Know Where Mold Occurs

Mold is commonly seen in areas with lots of moisture or where water can easily be trapped. With that in mind, know that you might find mold damage around:

  • Bathrooms, particularly ceilings
  • In or under carpets
  • Inside drywall

Think about any areas that are either constantly exposed to water or have dealt with water damage. These are areas of your home that are most likely to require mold remediation, although that doesn't mean you shouldn't look elsewhere. The cost will vary depending on how much mold there is and how many rooms are affected.

Understand the Cost of Mold

Although it is not considered an airborne form of mold, black mold can and does grow rapidly. That means having mold removed as soon as possible is important in order to keep it from spreading to other parts of your home. Although you might be concerned about the cost of black mold, it is necessary to have professionals step in to manage it. This can help you feel confident that the mold is removed the first time so that you can avoid repeat cleanings. This, in turn, can help you save money in the long run. By working with a black mold cleanup team, you can ensure the mold is safely removed. You can rest assured that the team is Here to Help.

How can I protect my business during an outbreak?

3/20/2020 (Permalink)

We are her to help! 24/7/365

How can I protect my business during an outbreak like Coronavirus?

With the recent outbreak of the Coronavirus, many people are scrambling to ensure their property is protected. There is a consistent rise in business owners/parents/caregivers interest to ensure that facilities are taking every precaution to prevent any widespread outbreaks. In this article, we will cover what  the Coronavirus is, how you can protect yourself, and how SERVPRO can provide assistance with cleaning and disinfection. 

So, What is the notorious Coronavirus and how does it spread? 

Coronaviruses are zoonotic, which means they are transmitted between animals and people. This virus can cause a variety of symptoms and can lead to a more serious prognosis when introduced to infants, the elderly, and those with weakened immune systems. Once transmitted to humans, other humans can spread the virus through respiration such as coughing and sneezing. 

How can I protect myself, my family, my employees, and my customers?

Pathogens can rarely be seen or detected with the naked eye; but surfaces, toys, furniture, door knobs, etc are often carriers for communicable disease. When it comes to decontaminating surfaces and airborne Infectious diseases, it’s important to call on a professional that is trained & certified in biohazard remediation including the disinfecting of infectious disease. Surface cleaning is not enough these days, and unfortunately the average consumer does not fully understand the products and the chemical components behind the products intended usage. So many products we use and are familiar with are not used properly, and thus get rendered ineffective which is not the case.

How can SERVPRO help during the Coronavirus?

SERVPRO of South Cary/Apex offers thorough cleaning and disinfection services for schools, hospitals, and commercial properties. We have a passion for the prevention of illness through proper cleaning and sanitization. Our crews are always ready to go in their PPE to ensure the buildings in our community are safe to enter. 

Our disinfectants & virucides are EPA, FDA, and OSHA compliant, they have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, to name a few. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to COVID19. SERVPROXIDE has demonstrated effectiveness against viruses similar to COVID19 on hard non-porous surfaces. This product can be used against COVID19 when used in accordance with the directions for use against Norovirus Feline Calicivirus** and Canine Parvovirus, Strain Cornell-780916, ATCC VR-2016** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline Coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine Coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the TDS & SDS.

Call SERVPRO of South Cary/Apex today to ensure you have a proper disease control prevention strategy moving forward to help support a healthy and safe atmosphere. (919) 754-8160

We are Cleaning Experts

3/18/2020 (Permalink)

We can help you take preventative measures!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, you know who to call!

What To Know About Preferred Vendor Qualifications

1/23/2020 (Permalink)

Insurance providers recommend SERVPRO because they know what to expect from these professionals

What To Know About Preferred Vendor Qualifications

When a business in Raleigh, NC, sufferers fire, storm, flooding, or mold damage their insurance agent may recommend a preferred vendor to conduct the repairs. One of the main reasons for this is that they know a preferred vendor has met all the qualifications required to do the job up to the insurance provider's standards.

1. Know What To Expect

Insurance providers recommend companies from their preferred vendor program like a local SERVPRO because they know what to expect from these professionals. This includes employing reliable professionals on their restoration teams, following all safety guidelines, and making sure all restorations meet IICRC guidelines. In fact, there are 21 different standards these professionals have to meet on every job to maintain their status as a preferred vendor.

2. High Standard of Work

Working with a preferred vendor recommended by an insurance agent is one way to ensure that the team restoring a business property meets a high standard in every aspect of their work. This includes having the proper equipment no matter the size of the job, a quick response time, and the ability to handle a variety of types of damage.

3. Top Quality Results

When working with a SERVPRO team clients can feel confident that they will receive quality results. These teams strive to restore the damaged area so it looks like the disaster never occurred. This includes items and document restoration as well.
One of the main reasons an insurance agent may recommend working with a company from their vendor program is that these preferred vendors meet the standards needed by the insurance provider. They know what to expect from each vendor in their program, know that these standards mean they can expect a high quality of work in all aspects of the job and that this will show through in the results. Working with a preferred vendor like SERVPRO can help ensure that the repairs leave the damaged area looking “Like it never even happened.”

Expert Mold Remediation for Quality Results

11/27/2019 (Permalink)

When you recognize the signs of black mold, it's time to contact professionals

Expert Mold Remediation for Quality Results

It doesn't take long for black mold to establish itself in your Fuquay- Varina, NC, home, and within just 48 hours, you could have an expensive problem on your hands. Unfortunately, mold cleanup isn't a good project to tackle yourself. Here are a few of the facts that make it difficult for homeowners to safely and effectively handle this issue:

  • Mold exists naturally and is nearly always present inside and outside of your home.
  • Microscopic spores travel on the air, on pet fur, on clothing, through air conditioning and heating systems, and through open doors and windows.
  • The only requirements for mold colonies are moisture and a bit of organic matter.
  • Even high levels of humidity can support colony growth.
  • The widespread evidence of trouble can only be fully addressed if the initial source is found and remedied.

Within these facts in mind, it's impossible to completely remove mold from your home. Instead, you should contact a mold remediation professional.

Identify the Cause of Mold Trouble

As soon as you suspect that black mold is present in your home, contact a professional with the training and expertise to track down the source of trouble, such as a seeping pipe or a leak in the foundation. After identifying the cause of mold damage, the technician can begin mold remediation in earnest.

Complete the Steps of Remediation

Personal protection gear is used as part of the containment process, so technicians don't track spores throughout the rest of your home. Other containment steps may include covering and taping off openings to limit airflow. Damaged materials, such as drywall and carpeting, may be removed and replaced. If the materials can be saved, professionals run them through a cleaning and disinfection process. Of course, one of the main steps in mold remediation is thoroughly drying out all wet materials and rooms.

Act Quickly

When you recognize the signs of black mold or even suspect its presence, it's time to contact professionals from Fuquay- Varina, NC, who are familiar with the area's environmental conditions. Don't wait for mold to spread; stop this intruder from affecting your home and family.

3 Differences Between Mold and Mildew

9/25/2019 (Permalink)

Mildew often occurs on living plants and crops

Distinctions Between Mold and Mildew

If you have water damage or high levels of moisture in your home in Raleigh, NC, then you may eventually discover that your house has developed a fungus growth. However, there are several varieties of fungus that you could be dealing with. It is important to determine whether you have mildew or mold damage since they should be handled differently. The following are a few distinctions between these types of fungus.

1. What It Looks Like

An easy way to determine whether you have mold or mildew growth is to examine the way it looks. Mildew is often white or gray and tends to grow flat. It usually has a powdery appearance. On the other hand, mold comes in a wide variety of colors, from black to white to green. Mold can be either slimy or fuzzy depending on the variety.

2. Where It Grows

While both mildew and mold growth are more likely to occur in areas with a lot of moisture, there are some differences. Mildew often occurs on living plants and crops though it can sometimes be found in other areas. Mold is more likely to grow on other surfaces and can be found in a variety of places. It may be hiding behind your walls, inside your air conditioner or on your shower tiles.

3. How Easy It Is to Remove

Because of the way it grows, mildew is often easier to remove than mold damage. Mildew remains on the surface of an object, so it can be scraped or scrubbed off. Mold, however, penetrates porous materials, so removing it from the outside will not always get rid of the growth.
Whether you have mildew or mold damage, it is important to have the fungus removed from your home as quickly as possible. Doing so will prevent it from spreading and causing further problems. A mold remediation company can inspect your home to determine the location, cause and type of growth and then perform cleanup to remove it.

How the Standards for Mold Cleaning Have Changed

7/29/2019 (Permalink)

Mold should be treated by a reputable company in Wilbon, NC

How thew Standards for Mold Cleaning Have Changed

For a lowly fungus, mold (and mold cleaning) has received a lot of attention in recent years. This is in part because people like to hear a good mold story every now and then, and partly because a few things have changed recently. The main reference guide for professional mold remediation, the S520, has updated the mold standards that the industry must follow. This change affects professional mold remediation companies, as well as insurance coverage for businesses. It also makes it more important that companies that clean up mold have well-trained and certified employees. To get out the correct information, a number of workshops are being offered to educate cleaning companies on the new standards.

How This Affects You

As a business owner or property manager, it pays to be informed. If you need a mold cleanup, it's important to ask the company you hire in Wilbon, NC, if it is aware of the new mold standards and if its employees are trained in this process. The new standards are important for the following reasons:

  • They set guidelines for professional mold remediation
  • They are based on reliable remediation and restoration principals
  • They guide technicians in real situations
  • They were developed with the help of scientists, industry professionals, public health workers and others

In short, you want to hire a company that is using the latest techniques and the best equipment to clean your building. A company that doesn't have properly trained workers may not fix the problem.

How To Deal With Mold

Whether you building is infested with black mold or some other type, it's important to know that mold is an irritant and allergen to many people. Therefore, it should be treated by a reputable company in Wilbon, NC. The technician will know that mold spores thrive on moisture. The mold remediation process works to make sure the right amount of moisture or humidity is present. A trained technician will be aware of the published mold standards.

Surprising Facts About Mildew and Your Houseplants

5/30/2019 (Permalink)

Plant mildew can also occur on outdoor plants

Surprising Facts About Mildew and Your Houseplants

One of the keys to energy-efficient homes today is that they are well-insulated and airtight. This keeps them cool during the hot months and warm during the cold months. Unfortunately, these designs can sometimes lead to high indoor humidity. If houseplants are present, plant mildew may not be far behind. You may be surprised to learn that mildew:

  • Does not grow in your bathroom or on any interior surfaces of your home.
  • Is always white or light-colored.
  • Is a parasite that lives on your plants without killing them.

Everyone Thinks They Know About Mildew

The average homeowner believes that any discoloration in a bathroom’s tile grout is mildew. The truth is that it’s mold. Mildew grows only on plants. Houseplants are the most common victims of mildew infestation.

Plant mildew can also occur on outdoor plants. Unhealthy plants in areas with poor air circulation are the best candidates for outdoor mildew.

You Can Treat Mildew Growth With Chemicals

The hardware store is a good place to get a product to treat your mildew problem. Visit the gardening department. There you will find fungicides and mildewcides that can safely treat your plants. Store associates are often excellent sources to help you select a product and application method.

You Can Also Treat Mildew Growth Without Chemicals

Today, many people frown on solving problems with chemicals. If you want to avoid bringing them into your home, here are some things to try.

  • Move your plants temporarily outdoors so that they can get some sun and fresh air.
  • Wash the leaves with clean water using a spray bottle.
  • Cut away the heavily infected and unhealthy leaves to promote new growth.
  • Find a way to water the roots and keep the surface dry.

Plant mildew does not pose a serious problem to your home. That mold on your bathroom wall or anywhere else is your home does. It’s important to act quickly. In the Apex, NC, area you will find mold remediation experts who are ready to evaluate your situation and perform the cleanup. They are just a phone call away.

What Makes Adjusters and Clients Agree On a Restoration Service?

3/25/2019 (Permalink)

For restoration services in your commercial building call SERVPRO

It is important for commercial clients and insurance adjusters to come to an agreement on a restoration service. This can make it easier to settle an insurance claim in a manner that is satisfactory to all parties. Whether you are an insurance adjuster or a property owner, you should seek out a restoration service with the following features.

An Outstanding Track Record

Adjusters and clients both stand to benefit from hiring a reputable restoration service. There are several factors that make these services stand out:

  • In operation for decades
  • Satisfied customers
  • Claim and job information available

SERVPRO provides information about claims, job costs and response times to insurance agents and adjusters through the Claims Information Center. Clients can also look up reviews and testimonials to determine whether a franchise meets their standards.

Fast Response Times

An insurance adjuster and a client both have an interest in mitigating and restoring damage as quickly as possible. Services that can provide fast response times may meet this need. SERVPRO sets high corporate standards:

  • Call response in one hour
  • On-site visit within four hours
  • Verbal briefing within eight hours

These features can satisfy the demands of clients and make an estimate available to insurance representatives in a timely manner. Independent services may not be able to guarantee these times, particularly in the event of large losses caused by a disaster or storm.

Mitigation and Restoration Services

Adjusters and clients should also seek out a company that is capable of performing mitigation and restoration work. This allows for all work to be covered in a single estimate, which simplifies the insurance claim process.

These are several points on which a commercial client and insurance adjuster should agree when it comes to choosing a restoration company. Clients and adjusters can work together to make sure their needs are satisfied when selecting a service in Raleigh, NC.

What To Do If Your Paintings Have Mold Damage

3/7/2019 (Permalink)

Whether it is a priceless classic or a sentimental piece of art, discovering that your painting has started to grow mold can create many concerns. You may wonder if there is anything to be done.

Can Mold Cleaning Really Help in This Case?

Here are the answers to a few questions that you might have concerning mold and artwork.

1. Why Do Paintings Develop Mold?
Because they are created on porous surfaces such as paper and canvas, it is easy for paintings to trap moisture. When this happens, mold damage can occur. Mold spores grow and spread quickly in moist areas, so if your painting has gotten wet, whether it is from a small spill or severe storm damage to your New Hill, NC, home, it might be at risk.

2. Are They Beyond Repair?
You might assume that, because it is a delicate product, mold remediation is not possible for your damaged painting. This is not the case. Professional mold removal specialists can clean paper documents, photographs and paintings to restore them to their previous condition.

3. What Can Be Done?
If your item has been damaged by water and has grown mold as a result, you can have mold cleaning done by a professional service. They will make sure that the painting is properly dried and will remove any visible mold before sanitizing the item to prevent mold from returning. Once they are finished, you may not be able to tell that the painting was damaged at all.

While any damage to your property can be upsetting, it can be especially so if the items affected are of high value, whether it is sentimental or monetary. However, in many cases, mold cleaning is effective and can be enough to save the item. If your home has suffered water damage and your paintings have begun to grow mold, using a professional mold remediation service can leave them looking good as new.

Trust SERVPRO and Its Fire Restoration Process

2/18/2019 (Permalink)

For your fire restoration needs, trust SERVPRO

If a fire starts in your Fuquay- Varina, NC, home, you know it’s vital to get out safely and call the fire department as soon as possible. If the fire was extensive and ruined or damaged parts of the structure or your belongings, you need an experienced fire restoration team to help. The best companies have qualified professionals who will follow thorough steps to help ensure you get back on your feet soon.

Tried and True Steps

There are many benefits to enlisting the talents of a fire cleanup company. When you get SERVPRO on the case, you can have confidence that the employees will follow the most effective process to salvage or replace those items the fire affected. These key steps are as follows:

  • Inspect and evaluate
  • Tear out, tarp and board
  • Clean and sanitize
  • Replace, if necessary


The first thing the team will do is complete a thorough, meticulous inspection to assess the extent of the damage. Technicians will come up with a plan of attack based on how much of the home suffered damage, what portions of the home and what items need attention, and what they can salvage and what they must replace using rebuilding services.

Tear-Out and Boarding Process

If fire and smoke completely ruined areas beyond repair, the team will remove these items to prevent further problems. Company representatives will also mitigate holes and gaps in the roof or walls by boarding up and tarping the problematic places.

Cleaning and Sanitizing

Smoke damage can make fire restoration difficult, but SERVPRO has the necessary equipment and methods to clean just about anything, including electronics. The team will do its part to make your home livable once more.


In a fire rebuild, SERVPRO will repair and restore drywall, flooring, roofs and other places that the fire ruined. The team will replace items as a last resort.

For your fire restoration needs, trust SERVPRO. The team has what it takes to ensure a successful repair and rebuild of your home.

What To Do If Mold Is Growing In an Apartment

11/29/2018 (Permalink)

Crawlspace mold in Morrisville,NC

Three Mold Cleanup Measures 

Mold can quickly spread throughout an apartment complex. If a tenant or facility manager reports that mold is present, it is necessary act quickly to protect residents and contain the problem. Apartment owners should take these three mold cleanup measures to resolve a mold contamination issue as quickly as possible.

1. Schedule a Mold Test or Inspection

As soon as a tenant or facilities manager reports seeing visible mold or smelling a moldy odor, a property owner should promptly schedule an inspection. Once he or she determines whether mold is present and the extent of the problem, the owner can schedule remediation. In general, tenants are responsible for the contents of their unit, and owners are responsible for the structure.

2. Make a Plan for Remediation

Depending on where mold is growing and how extensive the problem is, mold cleanup may be required in one or several units. If mold is growing between walls or in a centralized HVAC system, more extensive remediation may be necessary. If mold has not spread throughout the building, it is important to encourage tenants to prevent mold growth by keeping apartments clean and dry.

3. Determine How to Accommodate Tenants

Tenants living in areas affected by mold may need to move into uncontaminated units. It is important that they take measures to prevent the spread of mold spores from contaminated apartments to uncontaminated apartments, and that the new residence has equipment, such as a dehumidifier, that can discourage mold growth.

Depending on the extent of the mold problem and where mold is growing, it may also be necessary to take measures to contain the problem with either simple containment or more advanced measures such as a negative air chamber and decontamination chamber. Mold cleanup experts can suggest the best ways to limit the severity of mold contamination in an apartment complex in Morrisville, NC.

Actions to Avoid After a Storm

11/21/2018 (Permalink)

Mold damage caused by a moisture issue in a Raleigh,NC basement

Three Activities to Avoid When Dealing With Flood Water Inside Your House

Do you know what to do with a flooded home after a Raleigh, NC, storm? If not, you may accidentally participate in some dangerous activities that you think are completely safe.
Here are three activities that are some of the most important to avoid when dealing with flood water inside your house.

1. Walking Through Standing Water

If standing water is present in your home, avoid wading through it. This could be a very dangerous step to take due to possible contamination. Let water damage professionals help you because it is often better to delay the cleanup process than to risk your safety.

2. Cleaning Mold Yourself

If you find a lot of mold in your wet home, you may want to leave and wait for the remediation specialists to arrive. Don’t attempt to clean up a moldy area that you are not knowledgeable about, as you may do more harm than good to your home’s structure. A specialist can have a better idea of what to do in your particular situation.

3. Ditching Protective Gear

Wild animals and contaminated flood water are just two hazards that you may want to consider before entering your home. If you are not wearing heavy-duty gloves and sturdy rubber boots, reconsider going inside. Once again, if you are not confident about the safety of the situation, it can be best to wait for the help of trained technicians.

It can be difficult to stand by and do nothing when your home may be at stake, but you owe it to yourself to use sound judgment and not make any hasty decisions that can be dangerous for you or your home. Flood water can be complicated, and the emotional aftermath of a storm often makes it even more so. Using calm logic by avoiding the actions above can help you stay safe during, and after, a flood.

What to Include in a Fire Contingency Plan for your Business

11/21/2018 (Permalink)

Including fire alarms in your Cary,NC business can help you and your employees in a situation

Many Plans Contain the Following

Many business owners in Cary, NC, have included a contingency plan in their safety operations and employee handbooks. These plans can not only help save lives in the event of an emergency, but may also contain important information a company may need quick access to. 

1. Locations of Alarms and Extinguishers

One important thing to include in your plan is the location of all alarms and fire extinguishers. This can help ensure that your employees know where these important tools are if they ever need them.

2. Escape Route and Meeting Places

An essential part of any evacuation plan is the locations of exits and a meeting place. There should be at least two possible escape routes from every point in the building, in case one is blocked, and all employees should know to gather at the designated location. The meeting place should be in a safe area outside the building.

3. Who Can Access Medical Information and Emergency Contacts

One thing many people don’t consider including in their contingency plan is who keeps track of the emergency contact or medical information needed for their employees. While the information itself should be kept private, you may want to state which staff members should be contacted if access is necessary. For example the head of HR or a department manager.

4. After Fire Procedures and Cleanup Information

In addition to emergency procedures you may want to include some information for what to do afterward. This can include insurance information or the number for a fire damage restoration service that can help with cleanup.

Including this information in a company’s contingency plan can help ensure that everyone knows the safety procedures before an emergency takes place. Including emergency information is also a good way to keep it easily accessible. These things can both save time and keep everyone safe.