Recent Water Damage Posts

What To Do When You Have Water Damage

5/8/2024 (Permalink)

Water damage can wreak havoc on your home or property. Water damage can occur from burst pipes, leaking roofs, storms, floods, and hurricanes. The consequences can be devastating, leading to structural damage, mold growth, and potential health effects. 

When facing these situations, it is best to contact a restoration company like SERVPRO®. However, here are some simple actions you can take while you wait on a SERVPRO team to arrive at your home. 

Turn off the Power 

Attempt to safely switch off the electricity and gas to avoid electrocution and gas leaks. If unable to do so due to an extensive amount of water in the home, wait for a SERVPRO team to arrive and cut the power off. 

Locate and Stop the Water Source

Identify where the water is coming from. If it is coming from a burst pipe or leaking appliance, turn off the water supply to prevent further flooding. 

If the source of the water is external, such as a storm or flooding, do your best to divert or contain the water from further damaging your home and furniture. 

Remove Excess Water

Use pumps, wet/dry vacuums, buckets, or towels to remove as much water as possible from the affected area. The faster you can extract the water, the better chance you have of preventing further damage and mold growth.  

Move Belongings Out of Water

To prevent further damage to your furniture, move them to another room that is dry. If you have heavy furniture that you are unable to lift and move around, wait for a SERVPRO team to arrive to assist with moving the furniture. 

SERVPRO also specializes in restoring any piece of furniture that has been damaged during the disaster. 

Call your Insurance Company

Once you have done all the above, now is the time to contact your insurance company and investigate what is covered in terms of water damage. Document the damage thoroughly and file a claim with your insurance as soon as possible in order for you to get reimbursed for the costs of mitigation. 

Dealing with water damage is a long and stressful process. Luckily, SERVPRO is available 24/7 with a team of certified professionals who are equipped with advanced equipment to resolve disasters like these. 

SERVPRO, the only restoration company that makes “Like it never even happened,” happen.

Vital Phases of Restoring Raleigh Water Damage Incidents

4/5/2023 (Permalink)

Our team has various water damage restoration tools available for water extraction and the drying of your Raleigh home.

Our SERVPRO Team Knows Water Damage Cleanup 

Information is the best way for homeowners to be more at ease with work that must be done on their properties following water emergencies. From leaks to burst pipes, the impact of water on the house can be swift and widespread. Our services include:

  • Emergency Services
  • Extraction
  • Drying
  • Repairs

Raleigh water damage requires direct and fast action. As reputable restoration professionals for all of Wake County, we have team members ready to move when these disasters first impact your property. Our Green Fleet is standing by 24/7 for quick mitigation solutions.

Early Services for Water Damage Threats

Mitigation is one of the most necessary actions to alleviate the out-of-pocket expenses for the customer and protect the property from avoidable harm. While this could describe dozens of actions, mitigation often focuses most on relocating preservable contents, water removal services, and conducting any needed temporary construction or demolition before restoration starts.

Water Removal Services

Surface water is among the more significant initial challenges for responding technicians, primarily because it requires several types of units to achieve. Multiple extractors are often simultaneously needed, depending on the spread and severity of pooling and standing water concerns. Each type of water removal tool in our inventory is ideal for specific conditions:

  • Pumps – Pumps and submersibles are the more powerful extractors in our stock. These provide continuous and high-volume water removal services within a couple of inches from the flooring surface.
  • Vacuums – Vacuums manage a smaller volume of water that does not typically exceed more than an inch or two in overall depth. The portability of wet vacuums makes them ideal for extraction in some of the multi-story structures at NC State or the Downtown District.
  • Specialty Extractors – Units like drying mats, weighted extractors, light wands, and others can be used in particular water damage situations to help pull out moisture from flooring and wall assemblies before more significant harm to the structural integrity results.

The Focus of Full Drying

Drying is one of the critical elements of every water restoration project our IICRC-certified professionals undertake. Failure to fully resolve trapped moisture and damp pockets in wall and ceiling assemblies can provide suitable conditions for mold growth or allow the degradation of building materials. We must contend with water removal in three phases:

  • Surface Water - Surface water describes the state where moisture has yet to penetrate a material. This can be the pooling of water that must be addressed with extraction devices and the wet outermost layer, which is often the most widespread drying need.
  • Trapped Water - When water begins to move through porous building materials and find new, dry areas to impact, some of this moisture becomes trapped. Free water within a building material can be drawn out with equipment like drying mats, but only in the time before it begins to chemically bond with the material.
  • Bound Water - In the state where water becomes chemically bound to molecules in a hosting material, the affected element is no longer the same. Distortion, warping, bloating, and other potential changes to the material render it unsalvageable and require removal and discarding.

Needed Water Damage Repairs 

Repairs and reconstruction are often required to restore a home or business after a water emergency fully. Because we are full-service professionals, we provide a wealth of build-back services as needed following disasters. Some of the more common areas where these repairs are necessary are:

  • Plumbing
  • Wall Assemblies
  • Ceiling Systems

Raleigh water damage incidents keep our SERVPRO of Cary / Morrisville / Apex team ready to respond when needed. There is no set time for disasters to strike, so trained technicians must be able to mobilize rapidly in a crisis. We keep our Green Fleet ready to roll out at the first notice of loss when you call (919) 615-1160.

Water Damage Repair on Raleigh Kitchen Cabinets with SERVPRO

1/8/2023 (Permalink)

An unexpected water intrusion in your kitchen can often leave you unprepared. Call team SERVPRO. We are standing by 24/7.

Dealing with Water Damage on Wood in Raleigh Homes

Kitchens have many potential hazards, one of them being water. Many things can lead to water damage in your kitchen cabinet - perhaps a leak in the kitchen faucet, a defective appliance, you name it. Irrespective of the cause, it is important to deal with the damage immediately. The longer water damage remains in your Raleigh home, the worse it becomes. You can contain the damage by contacting a professional water restoration company such as SERVPRO.

A professional water damage repair company can dry out the affected areas and ensure any damage to structural components is repaired. Most kitchen cabinets are made using different materials, including hardwood, wood veneer, plywood, particleboard, and MDF, all of which are wood-based. Though these are durable materials for cabinets, they are not waterproof. Delamination and warping from moisture can be severe, necessitating a total cabinet overhaul if no rapid measures are taken, especially for medium-density fiberboard or plywood kitchen cabinets. SERVPRO crews are well-skilled in handling repairs on all wooden surfaces.

Moisture in kitchen cabinets can extend to other areas affecting

  • Baseboards
  • Flooring
  • Drywall

Repairing moisture-damaged cabinets

After evaluating the situation, SERVPRO crews remove everything from the cabinets and inspect the extent of the damage. We check the corners, door hinges, and the wood’s firmness. Also, since moisture in cabinets can create an ideal environment for mold that can rapidly migrate into surrounding materials, the crew asses the wall behind for moisture and possible microbial growth.

Repair equipment include

  • Dehumidifiers
  • Air movers
  • Venting fans

Air movers have multiple functions; for example, shrouds can be attached to the snout of air movers, allowing them to push dry air under cabinets.

If you have moisture problems in your kitchen cabinets, SERVPRO of Cary / Morrisville / Apex can provide quality water damage repair. Call us at (919) 615-1160 to restore your cabinets to full functionality. We’re Faster To Any Size Disaster.

SERVPRO Provides Water Mitigation Services and Removal in Cary

8/2/2022 (Permalink)

Water damage restoration for your home is a job for SERVPRO. We are ready 24/7 365 days a year.

Can SERVPRO Water Mitigation Efforts in Cary Avoid Removal of Insulation?

Our homes in Cary are insulated utilizing various materials depending on when they were constructed, and the building codes followed at the time. Fiberglass insulation, Cellulose, and Rockwool are common insulation materials used by many builders inside walls and ceilings to keep our homes cool in the summer and warm in the winter. Water leaks from broken plumbing or roof leaks affect these products differently. Early water detection inside walls or in the attic can reduce the total damage.

SERVPRO provides water mitigation services to residents of Cary and surrounding areas. Our mitigation services are focused on being on-site quickly to prevent the further spread of water and humidity that can damage structure and contents if left in place for an extended period. Many materials absorb moisture; however, we can save many materials if they are dried quickly. In addition, materials close to the water leak can be saved from exposure.

Fiberglass insulation is non-porous, does not break down or become matted, and can often be dried without losing its insulation rating. However, many fiberglass bats include a vapor barrier that prevents or slows drying. In these situations, we may need to remove the insulation bats to access the structure and dry it properly to avoid mold inside walls or in your attic.

Cellulose and Rockwool insulation materials tend to mat when wet and lose their insulation properties. Fire resistance and antimicrobial qualities are also affected. In most cases, we must replace these types of insulation once exposed to water to avoid mold formation and maintain insulation effectiveness in your home.

Our water mitigation services include:

Call SERVPRO of Cary / Morrisville / Apex for water mitigation services. We cover Cary and nearby areas. We can help 24/7. Call (919) 615-1160.

Raleigh Residents Often Need Water Cleanup Services

7/3/2022 (Permalink)

SERVPRO techs can set up special drying systems after an appliance leak in your Raleigh home. "Like it never even happened."

SERVPRO Is Raleigh’s Go-To Water Cleanup Firm

Water leaks are a common occurrence in Raleigh homes, as they are in most other residential areas. These troublesome issues can have varied causes, resulting from weathering, age, poor maintenance, or even defective appliances and plumbing. Regardless of what prompts a water leak, rest assured that there are ways to limit and repair its damaging effects.

Raleigh water cleanup firm SERVPRO has dealt professionally with water leaks and their effects for several years. Our water damage remediation crews have provided local homeowners with high-quality water removal services and water damage repairs, addressing such things as ceiling leaks, burst pipes, and malfunctioning appliances. Over time, our technicians have found that the need for water cleanup services often arises from:

  • Poorly maintained roofs, debris-clogged gutters, and storm-related damage that gradually or rapidly leads to ceiling and wall leaks
  • Windows that allow rainwater or melting snow to enter your home because they have deteriorated seals are cracked or are otherwise damaged
  • Old, defective, or temperature-compromised piping that either catastrophically ruptures or develops slow drips
  • Aged or malfunctioning washing machines and dishwashers, and other appliances that have worn-out seals, valves, or water intake/outlet lines
  • Corroded water heaters that have rusted through, enabling water to pass out of them and into the surrounding area

Remaining mindful of these common leak sources and diligently working to prevent them is key to protecting your residence from water-related damage. However, whenever water problems do occur, it is reassuring knowing that a company like SERVPRO can help.

So, if your home ever suffers a damaging water event and needs water cleanup services, remember your friends at SERVPRO of Cary/Morrisville/Apex. We likely have all the training, experience, and equipment necessary to effectively remediate even your most demanding water problem. Contact us at (919) 615-1160 whenever you need our help.

Skilled Water Mitigation Service Saves Cary Residents Time and Money

6/5/2022 (Permalink)

When excess water enters your living space, team SERVPRO can help. Contact SERVPRO immediately for effective water removal and drying services.

Call SERVPRO in Cary for Professional Water Damage Mitigation and Restoration

Homeowners may run into various water emergencies at any time, but how you address them and the speed at which water removal services get performed that count most. Rather than handling burst pipes or ceiling leaks on your own, skilled water restoration technicians (WRT) from SERVPRO get the job done fast. We use proven mitigation strategies to help lessen damage and the time it takes to complete your project. When you want your Cary property back to pre-water loss condition, we are here to make it “Like it never even happened.”

How does water mitigation in Cary work? Whether you have a spill that created water damage to your carpeting or it seems as though water migrated behind your baseboards and walls, we get in to lessen the damage. SERVPRO has warehouses filled with all the equipment we need to restore versus replace whenever possible.

Water removal services begin after the initial assessment so that we can quickly pull up as much standing water as possible. This gets followed by specialized drying measures and dehumidification so that we can restore your flooring, belongings, and other materials to like-new condition.

How do different surfaces get cleaned?

When we get called for water remediation service, some of the following techniques might get used throughout your interior:

  • Damp wiping
  • Spray and wipe
  • Shampooing
  • Hot water extractions
  • Immersion cleaning and more

Moisture management is imperative with water-related projects

SERVPRO technicians are well-versed in all restorations, including moisture management during water incidents. We strategically place and adjust all of our air-flow management equipment and dehumidifiers as time goes on to best achieve our goals. 

You can always look at SERVPRO of Cary/Morrisville/Apex when you want specialized drying and prompt water mitigation. Contact us 24/7 by calling (919) 615-1160, and we will send our Green Fleet out as soon as possible.

Raleigh Skilled Emergency Water Damage Repair 24/7

6/5/2022 (Permalink)

Finding that a burst pipe has dumped a large amount of water into your home can certainly cause stress. Call our technicians for repair services.

Call SERVPRO in Raleigh for Emergency Restoration and Water Damage Repair

Whether you have burst pipes or a failed water heater, you could be in for immense water damage that has to get addressed quickly. Skilled water restoration technicians (WRT) like our team at SERVPRO can get there fast to begin water mitigation efforts so that building materials and contents take on less water and moisture. We’re Faster to Any Size Disaster, arriving within just four hours or less of the time that you make initial contact with our customer care team. We come to your Raleigh property with all the best equipment for the job, help with pack-out services, and all of the reconstruction work necessary to make it “Like it never even happened.”

We have proven methods and the latest industry trucks to get you the best results when you need someone for water damage repair in Raleigh. Some of the equipment that we have access to for various projects include:

  • Truck-mounted extractors, free-standing pumps, and weighted rovers to facilitate water removal services. 
  • Moisture sensors and thermos-hygrometers to ensure no hidden moisture lingers that could lead to musty odors, secondary damage, and mildew or mold growth.
  • Debris removal/disposal and controlled demolition services to replace materials deemed unsalvageable due to water saturation. All controlled demolition is carried out by trusted area contractors and vendors with whom SERVPRO has working relationships.

Why would pack-out services be necessary?

There are several reasons we may utilize our pack-out/move-out services. In some cases, our team must pack up and relocate items to have room to work in the water-impact zone. Other times, things get moved off-site for further drying and cleaning. Everything gets logged for inventory using our trusted system to ensure your belongings get back into their proper places after restoration is complete.

Contact us at SERVPRO of Cary/Morrisville/Apex if you require residential or commercial water damage repair assistance. You can request help online or call (919) 615-1160.

Simple Steps That Ease Water Mitigation in Cary Properties

5/11/2022 (Permalink)

We provide industry-grade formulations for cleaning products to mitigate water-damaged belongings in Cary homes.

SERVPRO Skills and Water Restoration in Cary

Damage readily happens when pipes burst or house appliances malfunction. Repairs can be very costly and time-consuming. Mitigation can help limit the negative effects water intrusion triggers. However, completing water mitigation at your Cary home can be as challenging as doing repairs if the approach is inappropriate.

The most critical aspect of water mitigation in Cary properties is limiting the level of moisture contact with materials. Therefore, no matter how minor, any action qualifies as mitigation if it inhibits such exposure. SERVPRO focuses on strategies like repositioning materials, removing water, and manipulating airflow.

Some specific actions include:

  • Removing wet fabrics
  • Mopping and blotting
  • Tenting accessories like cushions
  • SERVPRO cleaning products

Even though fabrics are resilient against water damage since they dry fast, they can develop long-term issues if no action is taken after water intrusion. Stubborn or permanent staining is common because of running dyes or rust. Steps separating different fabrics, such as lifting drapes from carpeted areas or removing furniture standing on carpeted surfaces, are a viable defense against staining. Our SERVPRO technicians remove area rugs and pull up wet carpets where necessary.

Importance of Water Removal

Removing any water stagnating in the property helps limit the level of deterioration for exposed materials. It also minimizes moisture migration to other house parts initially unaffected by the leak.

Water removal methods include:

  • Extraction with wet vacuums
  • Wiping surfaces
  • Blowing dry air over wet areas

The chosen method depends on many factors, including the immediate mitigation goals, the amount of water involved, and the type of materials affected. An extractive process is essential for significant water volumes stagnating on surfaces, especially if the surface is porous. Carpeted floors require deep extraction equipment. On the other hand, you can wipe hard floor surfaces to dry. Our SERVPRO technicians also use air movers to boost water removal through evaporation.

SERVPRO of Cary / Morrisville / Apex can significantly improve your water mitigation efforts with our vast wealth of knowledge. You can reach us at (919) 615 1160. We're Faster To Any Size Disaster.

What Are the Three Main Objectives of SERVPRO Water Mitigation in Raleigh Homes?

11/12/2021 (Permalink)

Our SERVPRO technicians can show you exactly what you should look for to indicate a possible water intrusion in your home. Give us a call today.

These Focuses of Our Restoration Technicians Ensure that Recovery is More Efficient for Raleigh Properties. 

Mitigation describes a series of actions that our certified technicians take to clean and restore a damaged home after a water leak or flooding. The fast response of our SERVPRO team allows us to prioritize three main objectives with almost every water damage event we restore.

Creating a Safe Work Environment

The earliest actions of water mitigation in Raleigh homes are designed to make the house safer for responding technicians and the occupants if relocation of the family was not needed. Making the work area safer means taking the extra time to scope possible risks like:

  • Structural integrity of building materials
  • Contamination concerns
  • Health and safety hazards

Removing Standing Water from the House

Extraction and water removal services are often needed, especially after greater damage events like burst pipes or appliance failures. When standing water is a concern in the house, it must be resolved as soon as possible to protect materials like wood flooring and carpeting from irreparable damage and overexposure. Depending on where the water is and the severity of the situation, we have multiple extraction devices to help.

Protecting Contents from Overexposure

Content relocation describes the efforts made to reposition the personal belongings, furniture, and loose items from a damaged area of the house to a safe and dry space. This process prevents excessive moisture exposure that can result in mold damage. Containment can also serve to limit the migration of water into areas where more contents could be affected.

Understanding the focus of water mitigation and emergency services shows our commitment to both the house and its contents. Water disasters range considerably, so prioritizing specific objectives makes the entire restoration process more efficient. Our SERVPRO of South Cary / Apex team is ready to help the Greater Raleigh area right now when you call (919) 615-1160.

What Should I Do When My Pipes Burst After a Freeze in Raleigh?

10/15/2021 (Permalink)

Don’t let frozen pipes surprise you. Take precautions and contact team SERVPRO to assess and remediate the water damage.

SERVPRO Can Help you with Water Removal Services in Raleigh

Now that the fall season is officially here, the weather all across the country will be changing, and temperatures will slowly start to drop. Unfortunately, fall is the season where pipe freezes are most likely to occur. For instance, the weather may be warm, and you have not yet turned your furnace on, but suddenly the temperature drops below freezing overnight. Or, you could be out of town when the cold weather arrives and come home to a mess.

If your pipes freeze early in the season, it is wise to call a company that specializes in water damage restoration in Raleigh, such as SERVPRO. When water freezes inside a pipe, the ice expands and can cause a crack in the plumbing. It only takes a small break to douse hundreds of gallons into your structure. Once this occurs, our highly trained team can help you by providing the following:

  • Water Damage Restoration
  • Water Removal Services
  • Water Damage Repairs
  • Basement Flooding Cleanup
  • Sewage Cleanup

Once one of your pipes bursts, how much damage you incur will depend on where the break occurs. If it is on your ground level, then the moisture may have just filled your crawlspace. When water builds up in your crawlspace, we can use a submersible pump to pull it out. We can then set up dehumidifiers and air movers to dry the bottom part of your subfloor.

However, if the leak occurs on an upper level or your house has a basement, the problems could become more severe. For instance, if moisture leaks down from the ceiling of your basement or ground level, your ceiling materials, walls, and flooring could all get negatively affected.

If your pipes ever freeze early in the fall season, call SERVPRO of South Cary / Apex at (919) 615-1160.

What Are the Three Main Objectives of Water Mitigation in Raleigh Homes?

9/21/2021 (Permalink)

Our team has a variety of water damage restoration tools available for water extraction and drying your home.

Mitigation Involves Many Practices, All of Which Provide Efficient Pathways for Restoring and Recovering Raleigh Homes

For restoration professionals, mitigation is one of the most crucial phases of restoration. During these initial emergency services, we can determine the damage to the property and protect the house from more significant damage and destruction. Even with the overwhelming and stressful conditions that often follow water damage, direct action taken with the arrival of our SERVPRO team can make the restoration process more thorough and efficient. 

What Are the Main Objectives of Water Mitigation?

Understanding the objectives and goals of water damage mitigation for Raleigh properties can show why specific actions happen when they do. With excellent customer service being a defining characteristic of our restoration team, we take the time to ensure that affected homeowners understand mitigation actions and the desired outcomes. Some of our initial goals include:

  • Content Protection - Personal belongings caught in the path of migrating water can be irreparably damaged, making it an essential service to relocate and dry these contents where necessary.
  • Standing Water Removal – Pooling water of any kind can damage exposed porous materials and contents, making the removal and disposal of standing water a critical element of efficient mitigation. We use a combination of vacuums and pumps to achieve this. 
  • Eliminating Moisture Pockets – Trapped water can be a damaging presence, especially in materials like flooring. We have extraction and drying tools to pull free water from materials like wood plank flooring. 

Preventing the scope and severity of water damage incidents in your home hinges on how our SERVPRO of South Cary / Apex team implements mitigation actions. Emergency services for water damage vary considerably from one property to the next, so we tailor the ideal solution to suit your home. Give us a call today at (919) 615-1160.

How Is Water Removed from Subflooring Materials in Cary Homes?

8/11/2021 (Permalink)

Water damage often causes flooring to be removed for drying. Our techs are trained to thoroughly dry your home.

Underlying Elements Beneath Surface Layers of Flooring in Cary Homes Can be Damaged by Migrating Moisture

With several types of flooring installed throughout every home, elements like the subflooring are often changing. Circumstances like burst pipes or plumbing leaks can saturate carpets, hardwoods, and other materials to soak into the subflooring beneath without immediate action.

How Can Water Get Removed from Specific Subflooring Materials? 

All affected materials and elements must be part of the restoration equation when considering the need for water removal in Cary homes and businesses. A thorough evaluation combined with moisture monitoring can identify the type of flooring and subflooring installed and the required approach to prevent further water damage. Some of the common subflooring materials include: 

  • Carpet Padding – While an additional layer of subflooring is present, we must dry the padding with practices like floating the carpet with air movers. Often, it is more efficient to replace the water damaged padding.
  • OSB Board/Plywood – When plywood and wood subflooring becomes wet, careful drying approaches like mats and tenting are necessary to prevent deterioration. 
  • Concrete – As a non-porous subflooring material, cleaning and restoring this base can be done wet when necessary. 

Water removal services often mean much more than the standing water concerns in areas of a property after water damage. Our SERVPRO of South Cary / Apex team has multiple extraction devices and evaporative drying tools to protect underlying materials. Call us today at (919) 615-1160.

Clearing Standing Water from a Damaged Raleigh Bathroom

8/4/2021 (Permalink)

Bathrooms are common places for water damage. No matter the source of the leak, SERVPRO is ready to restore your home.

Many Materials Can Become Impacted by Water Exposure After a Leak in a Raleigh Home

The bathroom is a common area for water damage to form. When standing water is present, our mitigation strategies start with effective extraction from the tiled bathroom floors. 

Removing Water from Tile Flooring in the Bathroom

Water damage cleanup for Raleigh homes begins with the most heavily damaged house areas and works out. With the bathroom often being a centerpiece for many flooding and heavy water damage scenarios, there are many situations where water removal and cleaning are required for materials like tile flooring and other exposed elements. Removing standing water on tile floors happens with several extraction units ranging from wet vacuums to squeegee wands. 

Removing Trapped Water from Exposed Building Materials 

Beyond cleaning up tile flooring common to the bathroom area, other materials can also be impacted by standing water before cleanup, such as wood trim, drywall, and the structural cavities beyond. Drying and removing trapped moisture to these areas involves several tools like:

  • Wet vacuums
  • Positive pressure systems
  • Low-profile centrifugal air movers

After leaking ceilings or damaged plumbing, a persistent leak in the bathroom of your home can lead to considerable damages. Our fast response to these emergencies can ensure that appropriate mitigation services get underway to protect installed elements. Call our SERVPRO of South Cary / Apex team today at (919) 615-1160.

Water Damage Restoration in Raleigh is Best Handled by Professional Restorers

7/20/2021 (Permalink)

Plumbing leaks can happen out in the open or behind walls. Call SERVPRO to investigate the situation and remediate the water damage.

Property Owners Can Trust SERVPRO to Perform Water Damage Repair in Raleigh

Water can invade your property within no time due to plumbing problems and the resulting destruction can be severe. The devastating effects of leaks can range from destruction to your plumbing and electrical systems, the structure of your home, or mold infestation. It is therefore essential to react fast and hire SERVPRO to handle all the aspects of the repair.

To perform water damage restoration in your Raleigh residence, we can assess your property to determine the severity of the damage. We can then take the necessary steps to make sure that repairs are completed accurately and safely. Every situation is unique, but we can take care of the following water-related problems:

  • Detecting mold and removing it to prevent health problems.
  • Removing contaminated furniture or other belongings
  • Drying carpet and wood flooring
  • Overseeing repairs like drywalling

We offer efficient water removal services using high-pressure pumps, self-priming trash pumps, or electrical submersible pumps that can extract several thousand gallons of water. This helps in minimizing drying time, preventing secondary water damage, and reducing the risk of mold infestation. Our SERVPRO team often uses centrifugal pumps. These pumps convert rational energy from a motor to energy to move particular types of fluid.

To determine if your property is dry, we can use specialized moisture meters to detect moisture in hard-to-access areas and moisture that building materials might have retained. Our SERVPRO team can locate the areas of the building where water has intruded and define the extent to which contents, and structure have absorbed moisture. We can then use venting techniques to minimize moisture to acceptable levels.

When you need water removal services, call SERVPRO of South Cary / Apex at (919) 615-1160 for efficient restoration. We’re Faster To Any Size Disaster.

Water Mitigation Services Near Me in Raleigh?

3/16/2021 (Permalink)

Let SERVPRO remove the water from your Raleigh bathroom and prevent damage.

SERVPRO of Raleigh Is Here for Your Water Damage Remediation

An overflowing sink can cause many issues for your home and leave you in need of water mitigation services. Here at SERVPRO, we are water damage experts, and our team is filled with IICRC-certified technicians (Institution of Inspection, Cleaning and Restoration Certification.) Trust us to restore your home to its preloss state.

While an overflowing sink might not seem like such a big mess once the water is turned off, it would still be a good idea to contact SERVPRO for Raleigh water removal and drying. While a mop and towels might be tempting, water can:

  • Seep between walls
  • Wear away adhesive on vinyl floors and soak the baseboard below
  • Pool underneath your vanity and cause mold growth

Ceiling leaks from burst pipes?

Here at SERVPRO, we are experts in water mitigation. Trust us to find hidden pockets of water in your bathroom and save you from future headaches. We can use advanced technological devices to:

  • Set up air movers to circulate warm air
  • Drill small holes in your wall by the baseboards and force warm air with the use of tubes connected to an air mover—injecti-dry to eliminate hard-to-reach moisture
  • Set up dehumidifiers to condense airborne water vapor into a canister for disposal outside of your home

If water damage strikes your home, call us today. Dial (919) 615-1160 to work with SERVPRO of South Cary / Apex. We are available 24/7.

Where Can Trivia Fans Find a Challenge in Downtown Raleigh?

1/10/2021 (Permalink)

It will be exciting to see the community competing at the trivia night!

Trivia Night at Southern Charred Is a Monday Night Must in Raleigh -- See You January 18, 2021

Triangle’s Talented Trivia Emcee Lee Jones awaits challengers Mondays at Southern Charred! Thirst-quenching drinks, delicious food, and fun prizes make the experience a night to remember. Show off your knowledge and enjoy some time with friends at Trivia Night on January 18, 2021, and dates ongoing.

  • Date and time:        January 18, 2021                                        7:00 pm
  • Groups welcome:     Up to 8 at a table
  • Location:        Southern Charred

                510 Glenwood Avenue

Suite 101

Raleigh, NC 27603

  • Free admission

Find the leader among Raleigh water companies without playing twenty questions when you hire SERVPRO of South Cary / Apex. Our crews are pros, nailing any query you have -- your concerns are never trivial to our managers or technicians. Call (919) 615-1160 for a prompt assessment and practical intervention.

Keeping Raleigh Employed and Safe for 2021!

12/14/2020 (Permalink)

Community Entities in the Greater Raleigh Area Work to Up the Employment Number--Meanwhile--SERVPRO Can Restore Water Damaged Properties

Drive-Thru Employment Fair for Raleigh Residents

In nearby Greensboro, on December 18th, NC Works, along with Goodwill Industries and the City of Greensboro, is sponsoring a Drive-Thru Career Fair for Raleigh and other area jobseekers. The Mt. Zion Baptist Church is proudly hosting the event in their sanctuary parking lot on 1301 Alamance Church Road.

Keeping the Faith and Finding Work in the Raleigh Area

Mt. Zion strongly believes in community service and Bishop Pierce has gathered his flock to help anyone who is seeking to better themselves through the blessing of employment. The Fair is assisting anyone who drives up from 10:30 am to 2:00 pm. The first half-hour has information specifically geared for our area’s Military Veterans. 

All volunteers will be masked for the event and wearing other PPE as needed to safely support everyone seeking assistance.

As Mt. Zion Church helps our neighbors in Raleigh and other communities, SERVPRO of South Cary / Apex is dedicated to keeping our neighborhoods safe when it comes to water mitigation and helping residents through other disasters. To schedule a service call or an inspection, call us at (919) 615-1160 today. Happy Holidays Everybody!

Where Can Property Owners Get Help After Water Damage Occurs?

10/19/2020 (Permalink)

Water damage in your Raleigh residence? Call SERVPRO now.

To Get their Raleigh Property to its Pre-loss State, Homeowners Should Hire Water Restoration Companies Such as SERVPRO.

A water intrusion incident in your Raleigh residence can have lasting effects if the restoration process takes longer to begin. Odors may linger in the property, and wooden surfaces may start to rot. Getting your property back in order can be daunting, but professional restorers can help with the recovery process.

How long do I have before additional damage occurs?

When water seeps into your property, damage begins to occur in less than 24 hours. Acting fast by hiring restorers from SERVPRO, which is among the leading water restoration companies in Raleigh, can help save as much property as possible. The sooner we begin the restoration process, the better. We use approved techniques and innovative equipment and tools for effective restoration. Our team of restorers has decades of experience in handling water damage.

Do I have to leave the house during restoration?

That depends on the severity of the water damage. If water flooded many rooms in your property, you could leave for a day or two. Also, our equipment can be noisy and create a lot of air movement making the property unlivable. Suppose the damage extends to your kitchen, bathroom, or bedroom. In that case, you can consult your insurance company to see if it can meet the cost of alternate accommodation until your property is restored fully. However, if the damage did not cover a big area, you do not have to vacate your residence.

What are the effects of water on a wooden floor? 

    • Warping and buckling: When wood absorbs water, it expands. The boards can wrap and buckle at the joints due to expansion. The longer the wood absorbs water, the more it buckles. 
    • Cupping and crowning: Cupping occurs when wood absorbs water from the bottom and sides, causing the edges to rise slightly. While crowning happens when the top of the wood holds more moisture than the sides.
    • Wood rot: This occurs when wood stays submerged in water for an extended period. 

Can you dry the affected carpet and pad?

SERVPRO technicians can remove water from your carpet using deep extraction tools. The period it takes to dry a carpet and pad depends on various factors, including:

  • The pad’s weight
  • Overall pad thickness
  • The pad’s density

We can use thermal imaging cameras to determine how far the water traveled. If water has seeped under the padding, we can use a knee kicker, seaming iron, power stretcher, carpet shears, and latex adhesive to remove your carpet and pad without damaging them. We can then use air moving and dehumidification equipment to dry the area. 

Experienced professionals can handle water damage restoration best. Contact SERVPRO of South Cary / Apex at (919) 615-1160 for effective restoration. We’re Faster To Any Size Disaster.   

How Does Water Get Removed from Hidden Cavities in a Residence?

10/8/2020 (Permalink)

SERVPRO has the experienced technicians with the equipment and expertise your home needs after a water catastrophe. Give us a call right away.

SERVPRO Uses a Variety of Techniques to Detect Moisture and Dry Homes in Raleigh.

Raleigh is the capital of North Carolina and a college town. It can trace its history back to pre-Revolutionary War days. Raleigh was one of the very first planned cities in the U.S. Today, it is where a diverse group of people live, many of whom own homes. A lot of planning goes on in the city today, but one thing you cannot plan is water damage. When appliances malfunction or supply lines in the home burst, hundreds to thousands of gallons of water can pour into a home. This water can travel into wall cavities, down stairwells, and through ceilings into lower levels. 

Why are Water Location and Moisture Levels Important?

Seemingly small problems such as leaking pipes under the sink can quickly become large problems if the homeowner is away or sleeping when it happens. Where water removal in your Raleigh home takes place can depend on the water movement direction. If it ends up behind walls or other hidden cavities, you can end up with more damage in those places than to the original location of the water intrusion. SERVPRO technicians use advanced equipment to locate water and identify moisture levels to ensure proper drying.  Water can become trapped in many places in residential properties, including:

  • Behind walls
  • Cabinets
  • Under floors
  • Ceilings
  • Crawl spaces

What Equipment is Used to Detect Moisture?

Our technicians use several methods when looking for water damage. They do not depend on just one technique. Our crews employ all available resources to make sure the job gets done thoroughly and professionally. One of the tools they use is moisture meters. There are different types, including penetrating and non-penetrating models. We have meters that are precisely calibrated to detect the moisture content of specific types of material. 

Moisture sensors are another type of device that gets used. These are often used to probe carpet and padding. The moisture sensors help technicians to discover where the saturation levels are and where the water has migrated to in terms of depth. They can provide input into whether the subflooring is damaged. 

Thermal imaging cameras, or infrared cameras as they are often called, are convenient for finding hidden moisture. They are portable detection devices that help evaluate moisture levels in building materials. They can also be used to check levels as the drying process is taking place. 

What Role Does Controlled Demolition Play?

When water ends up in places like behind a cabinet, letting it dry on its own is not a wise idea. Moisture damages building materials progressively. Secondary damage such as mold can occur in as little as twenty-four hours. Water extraction is key to efficient structural drying, but the techs need to access the areas. Controlled demolition involves removing or modifications to the impacted material, such as drywall, permitting that access. Several methods used to release water and allow the warm, dry air to flow into the cavities are:

  •   Flood cuts – cutting and removing a portion of drywall. The cuts get made two to three feet above the water level. Drywall and insulation are removed and replaced in those spaces.
  •   Weep holes – punched into bulging walls and ceilings allows trapped water to be released before they collapse.
  •   Removing toe kicks – Built-in cabinets have toe kicks, which can be removed to allow access to the space behind the cabinet.
  •   Baseboard or beadboard drilling – This allows water pooled at the base of the wall to drain. 
  •   Injecti-dry equipment – uses positive or negative airflow into the void for better drying. Often we place tubes inside the baseboard weep holes to force in warm air for positive air pressure or suction out residual water using negative air pressure.

SERVPRO technicians are trained and experienced in making the proper cutaways and drill holes in drywall, ceiling tiles, painted or wallpapered walls, and mortar joints. When done correctly, these tactics allow for minimal damage, complete water removal, and optimal drying of the structure. 

Professional Water Removal Prevents Damage

With water intrusions, it is best to let professionals assess the situation. Just because you cannot see a problem does not mean it does not exist when it comes to moisture and where it can migrate. When SERVPRO mitigates water damage by providing expert water removal and drying procedures, it saves the homeowner time and money. Restoration rather than replacement, when possible, saves money. Fast mitigation means less damage to the home and content, saving you both. 

We are water removal experts and can have your home restored to preloss condition before you know it, if at all possible. Do not risk costly repairs due to hidden water damage. Contact SERVPRO of South Cary / Apex at (919) 615-1160 for quality water removal service. We’re Faster To Any Size Disaster.

Does a Pipe Leak in My Home Cause That Much Damage?

9/13/2020 (Permalink)

Bursting pipes in your home can cause a lot more damage than you think. Contact SERVPRO 24/7 for professional remediation services.

Pipes Breaking or Defective Home Appliances in Your Raleigh Home Can Cause Extensive Damage

Believe it or not, a pipe bursting, or a water line from a toilet breaks, your Raleigh home can become flooded quickly if unnoticed. A broken water pipe can leak out up to 160 gallons or more per hour. Pipes can freeze and burst, break from age, or appliances may falter, causing excessive water in your home, potentially causing a great deal of damage.

Does the Source of the Water Matter?

Water Sources Are Critical in Determining Contamination Levels in Your Raleigh Home

Technicians determine water removal procedures for your Raleigh home based on several factors, including the water contamination levels. Contaminated water creates a set of unique challenges and can cause dangers to human and pet health. Water that comes from an unflushed toilet needs to be removed with the appropriate protective gear, while clear water coming from a dishwasher may not require the same amount of care.

What are the Different Categories of Water?

Clean Water (Category 1): Treated, non-contaminated water may have come from a broken appliance or overflowing bathtub or sink. The easiest way to think of category 1 water is that it is unused and does not cause potential harm to other humans.

Gray Water (Category 2): Used water with waste products but does not have human waste. An overflowing toilet without solid waste is considered gray water. 

Black Water (Category 3) Water containing human waste or water that has moved across the soil, such as floodwater. Blackwater is not necessarily black but considered contaminated.

How is the Cleanup Handled Differently for Each Category?

Category 1: Standard removal with extraction equipment, carpets and pads typically do not require replacement.

Category 2: Since it does not usually carry the threat of disease, however, technicians use PPE (personal protective equipment) and place emphasis on antimicrobial cleaning. Carpets and pads must be thoroughly cleaned.

Category 3: Technicians wear full PPE gear and often require that residents and pets vacate the home throughout the cleaning procedures. Carpets need replacement.

For 24/7 assistance with water removal, contact SERVPRO of Cary / Morrisville / Apex at (919) 615-1160. 

Click here for more information about Raleigh.

How Can I Tell if I Have Hidden Water Damage in Raleigh?

7/12/2020 (Permalink)

Water damage can impact you and your family’s daily lives within the home. Take this burden off your family and contact SERVPRO for remediation servic

SERVPRO Can Locate and Address Any Water Damage That Might Be Lurking in Your Raleigh Home

Although bathrooms and kitchens are designed to handle a great deal of moisture and water, there can be a time when you need to call in professionals to tackle water removal. If you suspect there has been a leak, but you cannot find it, SERVPRO has the right moisture detection tools and methods for restoring your Raleigh home. Once you call us, we send out our crew to get to the heart of the problem.

There are several telling signs that you may have water damage hidden behind walls, including:

  •   Paint that seems to be discolored, peeling, or bubbling
  •   Drywall that seems crumbly, moist, or spongy when you touch it
  •   Unexplainable musty odors

Failing to address hidden water issues can bring on costly structural damage to your home. Our team will handle the water mitigation while using a broad range of tools. The trucks in our fleet bring devices such as extractors and pumps that remove standing water. We also have wall cavity drying equipment and moisture sensors that allow us to find hidden pockets of moisture to eliminate them.

Once we locate and extract moisture, the remainder is wicked off or evaporated with centrifugal air movers and industrial-grade dehumidifiers. Depending on the area where water damage is present, our team may also use polyethylene sheeting to create a drying chamber that will amplify drying. Everything is finished with proper sanitation and disinfection so that your interior is just “Like it never even happened.”

Water damage is no match for our skilled crew at SERVPRO of South Cary/Apex. Once you call us at (919) 615-1160, you will have the reliable, efficient restoration services you need at your door within hours.

Click here to learn more about Raleigh.

Hold the High Waters: 3 Flood Scenarios You Should Know

5/27/2020 (Permalink)

Storm overflow can produce a Category 3 flood

Three Common Flood Scenarios

You know the ones: the jeans that, for whatever reason, are just too short, but you kept them anyway. You may occasionally throw on your “floods” for yard work, but in a real flood, it’s better to avoid contaminated water. Here’s what to do in three common flood scenarios in Cary, NC.

1. Clean Water
If the supply line to your refrigerator’s ice dispenser has ever ruptured, you’ve experienced a Category 1, or clean water, leak. A water damage repair specialist should make the official diagnosis, but water leaking from a source you’d drink from or bathe in is most likely Category 1. Here, you should shut off the water main to your house and turn off the electricity at the breaker box; then call for assistance. Opening the windows or turning on a fan can also help mitigate mold growth while you wait for help to arrive.

2. Contaminated Water
Storm runoff, agricultural pollution, and untreated groundwater are all common types of Category 2 water. Contaminants such as lawn fertilizers, ice melt, and other chemicals also create Category 2 water. While these substances have their purpose, you don’t want them leaking into your house through a broken pipe in the ground. This may cause irrigation drainage to seep into the house’s foundation or basement. If it’s safe to do so, turn off the irrigation water main. Otherwise, bypass the area and get help.

3. Sewer or Outside Flood
A ruptured sewer line, storm overflow or other catastrophic event can produce a Category 3 flood. Depending on the severity of the surge, this water (also known as black water) could contain physical, chemical or biological contaminants. It’s important to avoid wading or swimming in such water, especially if you have open wounds. If you’re at home when this happens, go to a secure place (such as a top floor) and call an emergency restoration service as soon as possible.
Experiencing any level of flood can be stressful. With these tips, you’ll be better prepared to navigate contaminated water — with or without your high water jeans.

3 Water Catastrophes That Call for Professionals

5/12/2020 (Permalink)

Three water catastrophes that call for professionals

3 Water Catastrophes That Call for Professionals

How should you handle pipe burst cleanup that destroyed your working space? As a business owner, reopening soon is a priority. Ensuring the building has been properly cared for also tops the list. Therefore, it's important to understand when you shouldn't go it alone but need the support of a professional crew. Here are three times you want to pick up the phone.

1. You Have Category 3 Contamination
If flooding happens to occur from sewage lines or external water, such as an ocean, lake, or river, then you need to contact a sewer cleanup company in Cary, NC. These liquids are highly polluted, filled with organisms that now want to inhabit your business. Because of the level of microbes, you should not touch anything in the establishment. Instead, allow the trained specialists to use high-tech equipment to salvage some of your possessions and advise on appropriate restoration methods.
2. You Have a Strange Odor and Notice Black Spots
The plumber took care of the pipe burst cleanup. Did you ensure walls and flooring dried up as much as possible? Mold spores love moisture and the dark. If humidity lingered, the microbes reproduced, creating a fungus growth. When this happens, you may notice discoloration and a musty scent. Bleach does not penetrate into porous items. To effectively eliminate the infestation, you'll need the aid of a mold remediation team.
3. You Have Structural Changes
A broken pipe could leak for quite a while before it's noticed. If you're staring at walls and flooring, observing unusual alterations, then water may have accumulated. The walls may show signs of peeling paint, bubbling, or swelling. Your tiles may begin to crack or loosen; grout may wear away. Laminate and hardwood begin to shift. Have a water restoration crew evaluate the area to determine the extent of the damage.
Toilet overflows and pipe burst cleanup need more than a towel and household chemicals. When you experience excess fluid buildup or suspect something is off, call the experts for advice.

Some Types of Insurance Claims Are More Likely to Raise Your Rates

2/14/2020 (Permalink)

Flooded room due to water loss in Apex, NC

When you have damage to your property in Apex, NC, you naturally should consider making a homeowner’s insurance claim. However, before you do, it’s best to evaluate if the claim will raise your premiums more than the amount you receive for repairs.
This can be a little tricky since insurance companies don’t typically share their algorithms for rate increases. Yet you can make an educated guess based on available information. For instance, four items stand out as most likely to raise rates:

  • Dog bites
  • Slip and fall injury claims
  • Water damage
  • Mold build-up

Dog Bites Are a Big Concern for Insurance Companies

Insurance adjusters hate to see dog bite claims. They represent about one-third of payouts overall – around $500 million each year! Once a dog is a known danger, it’s a big red flag. You should take all possible precautions to prevent dogs from biting humans.

Water Intrusion Can Indicate Poor Maintenance of a Home

Water damage is also something insurance companies look for when considering raising your rates. Homeowners are expected to maintain their plumbing, and leaking pipes can indicate a home that isn’t kept in good condition. Mold damage from leaky plumbing or a roof also makes insurance companies nervous.
A home flood may be indicative of a long-standing problem. If it turns out that you are in an area prone to flooding, your rates can be dramatically affected. Most flood damage isn’t included in basic homeowner's insurance. Water damage from an isolated storm, however, may not be a problem.

Slip and Fall Claims Are Also Common

The National Safety Council states that falling causes about one-third of all non-fatal injuries. Studies show that falls are also one of the most common claims on homeowner's insurance, and adjusters look for patterns, especially if you’ve had a second claim for a fall.
If you are unsure about whether or not it’s in your interest to make an insurance claim for damage to your home, your best bet is to talk with your local experienced restoration company. They can give advice about repair costs and may be familiar with the causes of premium increases in Apex, NC.

How a Remediation Company Handles Category 3 Water Damage

1/29/2020 (Permalink)

Water cleanup in Cary, NC

Finding contaminated water in your business’s building in Cary, NC, is an emergency situation that needs to be handled with extreme caution and speed. Category 3 water is grossly contaminated water that can contain hazardous chemicals, pathogenic substances, mold, or microbes. Common sources this type of water damage include:

  • Sewer backup
  • Toilet overflow containing feces
  • Flood water from a stream, ocean, or river
  • Water that has been left stagnant for several days

It is important that you never try to handle Category 3 water on your own. Instead, you will need to contact sewage cleanup and restoration professionals to rid your business of all contaminants and to address any water damage that has occurred.

The Sewage Cleanup Process

Here are the steps the restoration specialist will take to sanitize and remediate the area:

Clear the Area: Since Category 3 water cause extreme sickness or even death, the specialist will first ask everyone to leave the area.

Wear Personal Protective Equipment: The specialist will put on protective overalls, sturdy gloves, respirators, rubber boots, and safety goggles before entering.

Address any Hazards: If electrical hazards are present or the structure is unsound, the specialist will first make sure the area is safe to work in.
Find the Source: The source of the flooding is addressed to prevent more polluted water from entering.

Containment: A temporary structure may be put up to avoid spreading contamination.
Water and Sewage Removal: An industrial pump is often used to completely remove the area of all the flood water and hazardous waste.

Sanitation: Items that are beyond repair are disposed of and all salvageable items and surfaces are sanitized using professional equipment.

Drying: The area is dried to remove excess moisture.

Remediation: Damaged items and structures are restored to their original condition.

An experienced water damage cleanup crew will know how to best remove and clean Category 3 flood water from your business. In this situation, it is important to simply leave the area and wait until help arrives.

Dealing with a Clog Between the Toilet and the Sewer

12/13/2019 (Permalink)

Clogged toilet in New Hill, NC

Dealing with a Clog Between the Toilet and the Sewer

When you're taking your morning shower, the last thing you expect to see is the toilet overflow. Unfortunately, this issue is not unique, and it is typically indicative of a clog somewhere between the toilet and the sewer. See, because of the clog, when your shower runs, the water has nowhere to go, so it diverts back up into the wastewater lines and causes an overflow. Fortunately, you can often remedy this situation without a thorough sewage cleaning by using a plumbing snake in a couple of areas.

  • Clog in the toilet
  • Clog in the drain cleanout

Clog in the Toilet
You should try using the snake in the most natural and most accessible location first, which is in the toilet. There are two ways to do this. First, you can push the snakehead into the toilet and through the drain. Second, you can remove the toilet and push the head into the pipe directly. In either case, you will push the line into the drain until you feel resistance, at which point you will crank the handle, hopefully pushing through the blockage.

Clog in the Drain Cleanout
If clearing the clog did not work from the toilet, then you are a step closer to requiring sewage cleaning and professional inspections. The next thing you can try is to locate your drain cleanout, which is likely in your basement or crawlspace. Remove the cap with a pipe wrench and feed the snake into the drain. Repeat the steps above.

Other Problems
Unfortunately, if you were unable to either reach or clear the blockage from the toilet or drain cleanout, then you might have more significant concerns than a clogged pipe. Therefore, contact a plumbing specialist in New Hill, NC, to bring out more robust tools and detection equipment, which will help identify and resolve the problem.
Sewage cleaning is not always necessary when a toilet backs up because of a running shower. Sometimes a simple snake or auger will work to clear the problem. However, if it doesn't, then contact a professional for assistance.

Types of Contaminated Water and How To Fix It

11/27/2019 (Permalink)

Category 1 Water Damage comes from a clean water source, a fresh water line for a refrigerator

Types of Contaminated Water and How To Fix It

Any homeowner in New Hill, NC, knows that a leaking pipe or flooded basement is a problem that needs to be addressed immediately. Water and flooring do not mix, and it can cause any number of issues if left unchecked. There are several types of contaminated water and your response to cleanup depends on which is in your home.

1. Category One: Clean Water

If you have to have water in your home, this is the type you want. Category one refers to moisture coming from a clean source of water, like a leaking faucet or supply line. Although you still obviously have to address it, it is not something that will cause immediate health concerns.

2. Category Two: Contaminated Water

This type of water is not completely clean, such as leaks from toilets or washing machines. This does have the potential to be a threat to you or your pets’ health, and it therefore needs to be addressed by a water restoration specialist. If you are confronting this situation, first stop the leakage by shutting off the water. Contact a professional to determine what you need to do and when they will be able to help.

3. Category Three: Sewage or Outside Flood

Category three is the most dangerous type. Sometimes referred to as black water, this is not something you can clean up yourself. There are bacteria and potentially toxic chemicals that can get attached to materials in your home. Professionals will wear the appropriate clothing and breathing gear, as well as use the most effective cleaning tools to make sure your home is fully recovered.
Contaminated water in your home is never expected, but you need to deal with it immediately. If you are lucky and have only category one clean water, you need to make sure it hasn’t had the opportunity to seep into walls and flooring to cause mold growth. If it falls into category two or three, you must contact a professional right away. You’ll then have the peace of mind that your home is safe.

4 Factors That Can Cause Your Toilet To Leak When You Flush

8/28/2019 (Permalink)

Leaking toilet after flushing in Cary, NC

Consider These 4 Factors When Troubleshooting Your Leaking Toilet

If your toilet leaks when you flush, there are a few possible explanations. It's important to troubleshoot a toilet leak as soon as possible. If undetected or unresolved, a leaking toilet can wreak havoc on your home and cost you in water damage repair. As a homeowner in Cary, NC, check for these factors when troubleshooting your leak:

1. Dry Wax Ring. Check the integrity of your wax ring, the component between your toilet's base and the flange. If it has dried out over time, it can crumble and cause water to leak from the toilet's base onto the floor and surrounding area.

2. Improper Wax Ring Installation. Installing the wax ring can be a tricky task, especially for someone with little plumbing experience or know-how. If improperly installed, the wax ring can create breaches and allow water to escape. A foul odor is another symptom of improper wax ring installation. Don't forget to use your nose when investigating your bathroom leak!

3. Broken Flange. The toilet flange is a pipe fitting that mounts the toilet to the floor and connects it to the drainpipe. A broken flange compromises the drainage of water after flushing and can force water out of the toilet's base onto the bathroom floor. In addition to a leaking toilet, a toilet that rocks back and forth may also be a sign of a broken flange.

4. Loose Tank. The bolts that connect your toilet and its tank can come loose over time. This disconnection can cause the tank gasket to move, allowing water to bypass the gasket and head for your floor!

Consider these four factors when troubleshooting your leaking toilet. With a little time and attention, you can quickly pinpoint the source of the leak and put a plan in place to resolve the issue. The sooner you pinpoint the source, the sooner you can fix it and save money and time over the long run.

Residential Water - How To Identify the Cause of Noisy Pipes

6/14/2019 (Permalink)

High water pressure can cause damage to your washing machine

Common Causes of Loud Noises Coming from Your Pipes

If you’re unable to get a good night’s rest because of noisy pipes in your Morrisville, NC, home, it’s time to figure out what is causing the problem. A noisy pipe must be addressed as soon as possible because it may lead to a pipe break, which can cause severe water damage in your home. Here are some of the most common causes of loud noises coming from your pipes.

High Water Pressure

If you notice a humming sound coming from your pipes, it could be the result of high water pressure. Too much water pressure doesn’t only affect your pipes, however. It can also cause damage to various water-supplied appliances, including the following:

  • Dishwashers
  • Washing machines
  • Icemakers
  • Water heaters

In order to fix a problem concerning your water pressure, it’s best to simply adjust it using a pressure regulator. If a regulator isn’t present in your home, having one installed can help reduce the costs and damage associated with high water pressure, as well as the risk of having a pipe break.

Trapped Air Bubbles

Your pipes may also be making a banging or hammering sound. This is likely because there are air bubbles trapped in your pipes, which can occur if there is a problem with the water line. If you hear the banging noise when you turn on a faucet, it’s safe to conclude that the sound is a result of trapped air. In this situation, calling a water restoration specialist immediately is the most effective way to fix the problem before a pipe burst occurs.

Water Hammer

A loud thudding sound, also known as a water hammer, could be another culprit. You likely hear this sound when you abruptly turn off a faucet, causing the running water to bang against the shutoff valve. Over time, a water hammer may disrupt important connections in the water line, which can leave you struggling to fix broken pipe. Taking immediate action is key because noisy pipes can lead to a pipe break and cause water damage in your home.

How to Handle Sewer Backup

5/5/2019 (Permalink)

Flood Damage caused Sewer Backup in Raleigh, NC.

Of all the dirty jobs you have to do as a homeowner, sewer cleanup is going to take the cake. When there’s a flooded toilet involved, or when a storm triggered a sewer backup, it’s time to start weighing your options.

If you’re feeling overwhelmed, here is what happens during a cleanup effort:

Pump It Out and Dry It Out

All the gunk that comes along with a sewer cleanup has to be taken out. You or your cleanup professional will have to start the process right away. Often, sump or trash pumps will be used to clear the water from your home. Then, with the use of fans and dehumidifiers, your residence will be dried.

Restoration and Carpet Repair

Carpets have to be considered in the sewer cleanup. Most of the time, carpets are not able to be saved, they have to be replaced after coming in contact with sewer backup. However, there are cases where they may be able to be salvaged. In these instances, the carpets have to be removed and scrubbed thoroughly. Remember that moisture is a breeding ground for mold, and when it comes to porous belongings, there are places for the mold to hide. Everything must be disinfected and cleaned.

Odor Elimination

The problem after sewer cleanup is that sometimes you still have to figure out what to do about the smell. The cleanup process will remove most of the scent, but not always all of it. If you find that the odor is lingering in your home, you can utilize HEPA air filters to clean the air and air fresheners to make the situation tolerable. Over time, the smell should fade.

No one wants to have to go through a sewer cleanup. It can be a difficult task, but when taken seriously and with the help of specialists in Raleigh, NC your home can be clean again in no time. 

What Is Gray Water?

4/18/2019 (Permalink)

Water damage on carpet in a Cary, NC commercial building

Restoration professionals refer to contaminated water that does not contain solid waste as Category Two or gray water. This water may originate from an appliance or shower overflow. Clean Category One water can also degrade into Category Two water damage if it is left standing for days before or after water pipe repair. Find out more about gray water and how to differentiate between the three categories of water damage.

Sources of Gray Water

Gray water may contain chemicals, microbes or other contaminants. There are several common sources for Category Two water damage:

  • Appliance overflows
  • Shower overflows
  • Broken aquariums
  • Degraded water

Category One water from a broken pipe can degrade to Category Two if left standing for longer than 48 hours before or after water pipe repair. Standing water can become highly contaminated Category Three water within a few days.

Gray Water Risks

Gray water does not contain solid waste like Category Three water, but may contain bacteria and other biohazards. It is important to disinfect any area flooded with contaminated water as well as building materials and contents.

Gray Water Cleanup

Water damage mitigation experts can extract gray water from a structure. Once standing water has been removed, restoration specialists can determine whether the following building materials should be torn out and replaced:

  • Carpet
  • Drywall
  • Insulation

Porous materials or contents can be difficult to disinfect and may increase bacteria or mold growth risks. After damaged materials have been removed, the affected area should be cleaned, disinfected and dried.

Gray water damage may not be as severe as damage that involves black water, but Category Two water is still contaminated. A property owner or manager should contact a plumber to clear a blockage or perform water pipe repair. A mitigation and restoration service can assess and clean up any category of water damage present at a building in Cary, NC.

Dealing With Insurance After Broken Pipes

3/15/2019 (Permalink)

Flooding from a broken pipe in a Wilbon,NC home

Dealing With Insurance After Broken Pipes 

After a flood in your home, your mind is probably racing with thoughts of your damaged keepsakes, furniture, and electronics. If your flooding is due to structural damage, you’ll likely have to fix a broken pipe or two as well. Follow these three tips to make dealing with insurance, home repair, and safety after this overwhelming experience easier.

1. Contact Your Insurance Provider

The repair and claims process will likely be a long and tedious one, so it’s essential to understand the details of your insurance coverage as soon as possible. When you do that, you’re better prepared with information that will help the process run more efficiently.

2. Reach Out to Professionals

While dealing with insurance, you still have a home to repair. There are several emergency steps that you can and should take on your own after a flood. They include tasks such as the following:

  • Wipe away water from wood furniture to minimize swelling.
  • Pick up loose items from the floor; they may be able to be dried and saved.
  • Move upholstery and cushions from furniture to let them dry.

Besides these actions, your next step should be to contact water damage repair specialists in Wilbon, NC, to handle larger issues in the safest, most efficient way possible. Additionally, these specialists can work with your insurance to make the coverage process easier for you.

3. Put Safety First

During this stressful time, it’s important not to neglect your personal safety. Remember to keep your distance from electronics — don’t attempt to use them, even if they seem functional. Another thing to remember is not to use ceiling fixtures, and to stay out of rooms with sagging ceilings.

A flood in your home is an incredibly stressful experience, but by following the above steps you’ll be on your way to getting everything back in tip-top shape.

How Long Do Supply Lines Last?

1/18/2019 (Permalink)

Stainless steal supply line vs PVC supply line

Supply line damage is one of the most common bathroom leak causes. Homeowners should select line materials based on the distance of the run and other installation requirements. Learn about the lifespans of four popular supply line materials as well as the risk of a supply line leak.

Braided Stainless Steel

Braided stainless steel supply lines can be easier and faster to install than rigid lines. These lines stand out for several reasons:

  • Durability
  • Ideal for short runs
  • No crimping or kinking

Steel braided lines may be covered by one-year to five-year warranties. Some manufacturers may offer longer warranties.


Copper is a top-of-the-line material. Several styles are available, such as chromed, flexible, or rigid lines. Copper pipes have many desirable qualities:

  • Bendability to minimize joints
  • Corrosion resistance
  • Durability and recyclability

Solid copper pipes can withstand most supply line damage. These lines are also up to three times more expensive than plastic alternatives. Copper lines are backed by a 50-year manufacturer's warranty.


Chlorinated polyvinyl chloride piping is relatively new to the market. CPVC is considerably less expensive than copper, but it is also brittle. A broken or degraded line can cause a major bathroom leak. This material does not corrode, pit, or scale, and can safely supply acidic water. Some manufacturers offer a 10-year warranty.


Crosslink Polyethylene is flexible and can be combined with other pipe materials with the right adapters. PEX lines require fewer fittings, which may reduce the likelihood of a supply line leak. This material also expands, which may prevent bursts. PEX lines have a 50-year average lifespan for plumbing uses, and most manufacturers provide 25-year warranties.

Homeowners should consider the look they want for visible supply lines as well as the properties and lifespan of materials. If you experience supply line damage at a residence in Cary, NC, contact a mitigation and restoration company.

Does Filing an Insurance Claim Raise Your Rates?

12/23/2018 (Permalink)

Flooding from water loss in Raleigh, NC

Homeowners considering whether to file an insurance claim may be concerned about rate hikes. In general, filing claims is likely to result in higher rates. Find out more about why this is the case and a few possible exceptions.

Number of Claims

The number of claims a homeowner files will impact their insurance rates. It is usually the case that:

  • The more claims that are filed, the higher the rates
  • Some types of claims may result in higher rates or policy changes
  • Too many claims may result in policy termination

A policyholder should consider whether filing an insurance claim for minor damage is worth raised rates or changes in coverage.

The Type of Claims

Rates will generally rise whether the losses claimed are partial or total. Factor in the following considerations:

  • If the policyholder is at fault, rates are very likely to rise
  • If the policyholder is not at fault, rates may or may not rise
  • Some types of claims may raise rates and cause policy cancellation

Certain claims, including water damage or mold, may be more likely to result in significant rate hikes or policy changes. A separate flood insurance policy is necessary to cover a home flood.

The Insurance Provider

Some insurers are more forgiving of certain types of claims. Inquire about an insurer's rules regarding:

  • Forgiveness or limitations
  • Rate increases
  • Reporting consultation for potential claims

A homeowner should be aware of policy terms and insurer practices. This information may increase the likelihood that coverage will offset damage cleanup and restoration costs.

A homeowner may want to set aside money in a savings account. Lower insurance rates by raising the deductible to match this amount. The homeowner can use these funds to cover minor damage instead of filing an insurance claim. If a residence sustains damage, obtain an estimate from a mitigation and restoration company in Raleigh, NC.

What To Do When Water Gets In Your Crawlspace

10/10/2018 (Permalink)

Water damage on a crawlspace in Cary,NC

Water in a crawlspace can come from a variety of sources. Some of these causes are preventable, whereas others call for quick action to eliminate standing water caused by flooding. Here are three methods for fixing a wet crawl space and preventing the issue from recurring.

1. Identify the Source

A crawlspace may flood for a variety of reasons. Conditions brought about by overflowing surface or subterranean water can be difficult to prevent, but should be cleaned up as soon as possible. Grading problems, clogged gutters, and improperly installed downspouts can also lead to crawlspace and foundation issues. A broken water line or sewer backup can also cause water to collect in a crawlspace.

2. Pump Out Water And Dry

Residential water damage restoration services have all of the expertise and equipment needed to quickly restore a wet crawl space. Professionals rely on pumps to get rid of water and blowers and dehumidifiers to speed drying. This equipment can limit the extent of damage and mitigate mold.

3. Fix the Cause

You may be able to prevent water from collecting in a crawlspace by adjusting the grading of your landscaping and carefully monitoring watering in beds near the foundation of your home. Clear your gutters and make sure that downspouts direct water away from the foundation and have a two-foot splash block. Have plumbing regularly inspected to prevent pipe breaks and take measures to prevent bursts due to freezing temperatures by heating your home and allowing a faucet to drip.

Mold may have already started to develop if water has been standing or moisture has lingered in your crawlspace for 24 to 72 hours or longer. Conditions in a wet crawl space are ideal for mold growth. You may want to hire a water damage restoration service with certified mold prevention, testing, and mitigation experts on staff in Cary, NC.

Tips To Tame a Leaky Toilet

6/22/2018 (Permalink)

Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive.

As a homeowner in Cary, NC, nothing can be more frustrating than a leaking toilet. Finding water at the base of your toilet every time you flush is no laughing matter. Left unrepaired, even the smallest leak can lead to water damage.

Tighten the Bolts

The plumbing connecting your toilet to the floor is the most likely cause of the leak. This consists of a metal flange and a wax seal pressed together by bolts at the toilet’s base. Tightening those bolts may fix the seal and stop your bathroom leak. Alternate between each bolt until your toilet is again firmly secured to the floor, being careful not to overtighten and cause damage to the fixture.

Replace the Seal

If there is still water seeping from the base, then the wax seal or metal flange might be at fault. You can contact a plumber to handle the repair or attempt to fix the leaking toilet yourself following these steps:

1. Turn off the water running to your toilet, remove the tank’s water supply, and flush to drain the tank and bowl.
2. Remove bolts and lift the unit by the bowl, setting it aside, and look for water damage.
3. Scrape away the old wax seal, checking the flange for cracks or breakage.
4. Install a new wax seal (and metal strap if needed) and lower the toilet back into position.
5. Tighten the bolts firmly to ensure a good seal, and reattach the water supply.

Check the Flange

While replacing the wax seal, see if the metal flange is damaged; if that is the case, it needs replacement. Place a rag into the sewer pipe to prevent gases from entering your home, and remove the old flange. Bring it with you when purchasing a new one to ensure it’s the proper size and type for your toilet. Remember to remove the rag before replacing the bowl.

Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive. Call a local professional in Cary, NC, to assess the situation and prevent further, more costly damage down the road. For more information, visit

Is It Possible to Get Rid of Mold Odor After Water Damage?

5/14/2018 (Permalink)

Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell.

Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell. That smell is pervasive and often sickening, with a sort of dry, musty odor that can seem almost impossible to get out of porous materials. So how can you get rid of the odors for good?

Take It Step By Step

The stench of mold is caused by mycotoxins, which mold releases into the air; as long as you still have even the smallest amount of mold, you’ll have mycotoxins. There are a number of steps you can take to ensure you free your home from the smell of mold, including:

• Make sure you’ve actually eliminated all the mold. You might think your home is mold-free, but it’s never truly gone; spores remain in the air at all times. Even if you’ve cleared out most infestations, it’s possible a new one has taken root – or you’ve missed an existing patch. Mold specialists can help you find hidden areas where mold may grow.
• Remove the causes that lead to fresh outbreaks. Check for leaking roofs, pipes, and anywhere else you might have standing water or condensation. Make use of dehumidifiers to remove moisture in the air.
• Make liberal use of baking powder. Baking powder is great for lingering odor elimination, and it’s safe for use just about anywhere. Scrub previously mold-affected areas with a solution of baking soda and water; you can even use it on curtains and upholstery. Sprinkle it on carpets before vacuuming, and more.
• Use HEPA air filtration devices. Air filtration devices help get rid of that musty odor by sucking the mycotoxins out of the air and reducing the number of active mold spores in your environment; as the name implies, they filter the air to remove toxic and harmful substances. Many off-the-shelf filters are affordable and highly effective. For more information, visit

Can Carpeting Be Saved After a Flood? 3 Factors To Consider

3/22/2018 (Permalink)

When flooding occurs in your Raleigh, NC home, the results can be disastrous. From dealing with a pipe break to a burst water heater, assessing the water damage afterward may take some time as you sort through wet items and consider the cost of repairs. However, one item you may be unsure about replacing is wet carpeting. Before you make this decision, there are a few factors you might want to consider, as they can affect the well-being of anyone who lives in your home.

1. How Old Is the Carpeting?

A carpet's age can affect the level of damage that occurs during a flood. If the fibers are already worn, they may not absorb as much water and the carpeting may be easier to dry. However, older carpeting may shed more fibers after a flood and leave thinning or bare patches. In this case, you may want to replace it.

2. What Kind of Flood Was It?

Before you decide to remove your home's carpeting, you may want to consult a flood cleanup and restoration company. These professionals can advise you on what types of flood water may be hazardous to your health and whether your carpets can recover. For example, sewage water or flooding that occurs in your home after a heavy rain may contain pathogens and microbes that can cause serious illness. A carpet saturated with outdoor flood water cannot be salvaged, so you may want to have it torn out as soon as possible.

3. Has Mold Set In?

If it takes more than a few days to fix a pipe break and your carpeting remains wet, mold can set in quickly. Mold typically grows on the padding underneath carpeting first, so you may need to have it inspected. If no mold is present, you may be able to save affected carpeting with proper drying.

Carpeting in your Raleigh, NC home can be affected by flood waters from a pipe break or torrential storm. Asking yourself a few questions about the extent of the damage can help you make the best decision possible. Visit for more information on water damage.